Introduction
Welcome to The Family First, your trusted partner in financial wellness right here in Great Falls, MT! Established in 1956, our credit union has been dedicated to serving the community with reliable banking solutions tailored to meet your needs. With a strong commitment to our members and a total membership of 1,771 individuals, we pride ourselves on providing personalized services that make banking easy and accessible. Located at 2901 11Th Ave S, Great Falls, MT 59405, our branch is more than just a place to manage your money; it's a hub for community support and growth. While members can visit us at this address, official correspondence should be sent to our mailing address: PO Box 6587, Great Falls, MT 59406-6587. At The Family First, we understand that your financial goals are unique. That's why we offer a wide range of services including checking and savings accounts, auto loans, mortgage loans, personal loans, credit cards with rewards, and even business banking solutions. With total assets amounting to $17,320,278 and total deposits reaching $1,204,211, you can trust that your funds are secure with us. Led by our passionate CEO Kyeanna Scharberg and Board President Scott Smith, our team is here to ensure you have the best banking experience possible. Our dedicated staff of three employees is ready to assist you with any inquiries or services you may need. Whether you're looking for advice on loans where we currently have 908 loans in place or simply want to learn more about how we can help you save for the future, we're here for you! As part of our ongoing commitment to the community and our members' financial success, we provide access to online banking tools and resources that simplify managing your finances from anywhere. Plus, with an ATM and drive-thru service available during convenient hours Monday through Friday from 7:30 AM to 5:30 PM you'll always have access to your funds when you need them. Ready to take the next step towards achieving your financial goals? Visit us today at The Family First or give us a call at 406-727-7575. We look forward to being part of your journey towards financial success!
Branch History & Mission
At The Family First, we take pride in our rich legacy of serving the Great Falls community since our doors first opened in 1956. Located at 2901 11Th Ave S, Great Falls, MT 59405, our branch has become a trusted financial partner for many families and individuals. Over the years, we have grown alongside our members, building a strong foundation of support and dedication to their financial well-being. From our humble beginnings, The Family First has steadily expanded its services and membership base. Today, we proudly serve over 1,771 members with total assets reaching $17,320,278. Our mission is simple yet powerful: to provide accessible financial services while fostering a sense of community and belonging among our members. We believe that when you thrive, we all thrive. Our commitment to our community goes beyond just banking services. We actively engage in outreach programs that support local initiatives and promote financial literacy. Whether it's sponsoring events or partnering with local organizations, we strive to make a positive impact in Great Falls and beyond. While members can visit us at our branch location, official correspondence should be sent to PO Box 6587, Great Falls, MT 59406-6587. We understand that convenience matters; that's why we offer ATM availability and drive-thru banking services for those on the go. Our lobby hours are designed to fit your busy schedule: Monday through Friday from 9 am to 5 pm. In this digital age, we also prioritize modern banking solutions with online banking options and person-to-person payments available for our members. This ensures that managing your finances is easy and efficient. As we look ahead to the future, The Family First remains dedicated to evolving with the needs of our members while staying true to our roots in community service. Join us today and experience the benefits of being part of a credit union that truly cares about you and your financial journey. Together, let's build a brighter tomorrow!
Branch Location & Accessibility
Accessibility and Features
At The Family First, we prioritize accessibility for all our members. Our branch is fully ADA compliant, ensuring that everyone can easily access our services. We offer ample parking space right outside the entrance, and you'll find that our drive-thru banking service makes quick transactions a breeze perfect for those busy days when you're on the go!
Operating Hours
We know how valuable your time is! That's why our lobby hours are designed with your schedule in mind: Monday through Friday from 9 AM to 5 PM. For those who prefer convenience, our drive-up service opens earlier at 7:30 AM and runs until 5:30 PM on weekdays.
Services Available
When you visit us, you'll discover a variety of services tailored just for you. From checking and savings accounts to auto loans and credit cards with rewards, we have options that fit every lifestyle. Plus, with ATM availability right at our location, accessing your funds is simple and straightforward. If you ever need to reach out or have questions, don't hesitate to give us a call at 406-727-7575. While members can visit us at 2901 11Th Ave S for all their banking needs, official correspondence should be sent to PO Box 6587 in Great Falls. Ready to experience personalized banking? Stop by The Family First today we can't wait to welcome you into our community!
Member Eligibility
At The Family First, we believe that becoming a member is like joining a welcoming family that's dedicated to supporting your financial journey. If you're looking to become part of our community, you'll be pleased to know that eligibility is straightforward and inclusive. Generally, anyone who lives, works, worships, or attends school in the Great Falls area can apply for membership. This means whether you're just starting out in life or looking for a supportive partner for your financial goals, we're here for you. Plus, as a member of The Family First, you'll enjoy various benefits like competitive rates on loans and savings accounts, personalized service, and access to a range of financial products tailored to meet your needs. To start your membership process at our branch located at 2901 11Th Ave S Great Falls Mt 59405, simply give us a call at (406) 727-7575. We're happy to guide you through the application process and answer any questions you might have. For detailed eligibility criteria. We can't wait to welcome you into our community!
Business Banking & Commercial Services
Merchant Services That Work for You
In addition to loans, we offer merchant services that simplify payment processing. Imagine running your daily operations without worrying about complicated transactions. Our services ensure that you can accept payments easily and securely, allowing you to focus on what matters most growing your business. Visit us at 2901 11Th Ave S Great Falls Mt 59405 in Great Falls, MT or call us at (406) 727-7575 to explore how we can assist you with your business banking needs!
Tailored Loan Options
Our commitment to supporting businesses is evident, with investments in business growth through our commercial lending programs: - We've funded over $0 in commercial loans for our members, helping businesses scale and succeed. - We also support the broader business community with $0 in non-member commercial loans, providing flexible financing solutions. - With an outstanding commercial loan portfolio of $0, we continue to drive economic growth by financing new and expanding businesses.
Comprehensive List Of Services
Business Banking Services
For local entrepreneurs and business owners, we offer tailored solutions such as merchant services and business loans. We recognize that running a business comes with its own set of challenges and opportunities, which is why our team is ready to assist you in finding the right financial products to support your growth.
Convenient Digital Banking
In today's fast-paced world, convenience matters. That's why we provide robust online and mobile banking services that allow you to manage your accounts anytime, anywhere. With features like ATM access for quick cash withdrawals and balance checks, plus options for person-to-person payments, handling your finances has never been easier.
Drive-Thru & ATM Services
For those who prefer in-person interactions without leaving their vehicle, we offer basic drive-thru banking services for deposits, withdrawals, and simple transactions. Our ATM facilities are also available for quick cash withdrawals whenever you need them. At The Family First, we strive to create a welcoming environment where members feel valued and supported. We invite you to visit us or call us at 406-727-7575 to learn more about how we can help you achieve your financial goals. Join us today and experience personalized service from a team that truly cares about your financial well-being!
Personal Banking Solutions
Managing your personal finances is made easy with our selection of checking and savings accounts. These accounts provide you with straightforward access to your funds while also helping you save for future goals. If you're in the market for a new car, explore our auto loans and vehicle financing options that offer competitive rates and flexible terms to get you on the road without breaking the bank. For those considering homeownership or refinancing, our mortgage loans are designed with your needs in mind. We understand that navigating the mortgage landscape can be challenging, so we're here to guide you every step of the way. Additionally, if you're facing unexpected expenses or looking to consolidate debt, our personal loans can provide the financial relief you need.
Rewarding Credit Options
Our credit cards with rewards allow you to earn points on your everyday purchases. This means you can enjoy benefits just by using your card for things you already buy. It's a simple way to make your spending work for you.
Digital & Online Banking
Accessibility & User Experience
At The Family First, we believe that managing your finances should be hassle-free. Our online banking services are designed with you in mind, allowing real-time management of your accounts without the need for complex navigation. Even if you're new to online banking, you'll find our platform user-friendly and accessible. Whether you're at home or on the move, The Family First is here to help you stay in control of your financial life. Explore all that we have to offer by visiting us online at https://familyfirstfcu.org/ today!
Key Features
Managing your money has never been easier with features like E-Statements. Gone are the days of paper clutter; now you can access your statements electronically whenever you need them. Plus, our Person-to-Person Transfers allow you to send money to friends or family in just a few clicks perfect for sharing costs or sending gifts. While we currently do not offer Mobile Payments or a Mobile Application, you can still enjoy the benefits of easy online access through our website. We prioritize your security, which is why we use robust measures to protect your information while providing an intuitive user experience.
Financial Strength
A Growing Community
We value our growing community of members, with a total of 3,329 share accounts reflecting the trust placed in us by those we serve. Additionally, our net shares available for lending stand at $1,040,420, ensuring that we can meet your needs as they arise. Our financial strength means we can continue serving you with confidence. Whether you're saving, borrowing, or planning for the future, The Family First is your trusted partner. Visit us at 2901 11Th Ave S Great Falls Mt 59405 or call (406) 727-7575 to learn more about how we can help you achieve your financial goals.
Efficient Operations
Our operational efficiency is reflected in our $60,794, which enables us to continue offering competitive loan rates and solid financial products for our members. We pride ourselves on having 3 full-time employees ready to assist you with personalized service every day.
Investing in Your Future
With $1,634,095 in undivided earnings, we reinvest in innovative banking tools, stronger lending options, and enhanced security measures to serve our members better. Our ability to support your financial goals is evident through our $287 in used auto loans and $10,331,801 in total loans and leases.
Member-Focused Savings
Members' savings are secured through $146,388 in share certificates, offering stable and rewarding financial growth opportunities. While we also focus on our members first, it's worth noting that we have $0 in non-member deposits. This strategy allows us to dedicate resources to benefit you through better loan rates, lower fees, and exclusive perks.
Strong Financial Health
With a net worth of $1,651,297, we maintain strong financial health, allowing us to offer better rates, lower fees, and enhanced member services. Our net worth ratio of 9.52% demonstrates a solid capital foundation, ensuring that we can continue providing loans, competitive savings rates, and uninterrupted services even in uncertain economic times.
Loan Offering
Auto Loans
Looking to buy a new car? Our auto loans offer some of the lowest rates in the industry, with over $5,312,949 in used vehicle loans and $2,208,418 in new vehicle loans already helping members get on the road. Whether you're interested in financing a brand-new model or a reliable used vehicle, we make it easy and affordable.
Credit Options
We also offer flexible terms on unsecured credit card loans, with a total of $212,513 in loans helping members manage their finances effectively. These cards come with features designed for everyday use while providing you with the flexibility to pay off your balance at your own pace. For those looking for additional funds without tying up their assets, our credit lines totaling $600,000 can provide quick access to cash when needed. This option allows you to borrow only what you need while maintaining control over your finances.
Mortgage Loans
Thinking about homeownership? Our mortgage options, including Junior Lien 1-4 Family Residential Properties loans totaling $93,061, make buying or refinancing simple. We provide competitive rates and flexible terms to help you secure the home of your dreams without the hassle.
Refinancing and Eligibility
If you're considering refinancing any existing loans or looking for eligibility options for our products, our team is ready to assist you. We believe that understanding your financial choices is essential in making informed decisions that benefit you long-term. Performance insights and financial data are sourced from the National Credit Union Administration (NCUA) at: https://www.ncua.gov, based on the latest results. Feel free to reach out to us at 406-727-7575, or visit us at 2901 11th Ave S, Great Falls MT 59405 during our lobby hours (9 am - 5 pm Monday-Friday). Let The Family First be your trusted partner in achieving your financial aspirations!
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