Introduction
Welcome to Star City, your trusted financial partner located at 7635 Plantation Rd, Roanoke, VA 24019. Established in 1976, we have been serving our community for over four decades with a commitment to excellence and member satisfaction. With a growing membership of 495 individuals, we pride ourselves on fostering strong relationships built on trust and transparency. At Star City, we understand that financial needs can vary widely, which is why we offer a range of services including personal banking, auto loans, mortgage refinancing, and credit cards with rewards. Our total assets amount to an impressive $1,744,648, while our members enjoy the security of $567,592 in total deposits. Our dedicated team, led by CEO Debra Sumner and Board President Michael Browning, is here to guide you through every step of your financial journey. While members can visit us at our main office for personalized service, official correspondence should be sent to the same address. We are committed to ensuring you have access to the financial resources you need when you need them. Whether you're considering an auto loan or looking for ways to save effectively, our expert staff is ready to help. Our focus goes beyond just numbers; it's about making a positive impact in our community and empowering our members to achieve their financial goals. With a net worth of $75,021 and cash on hand totaling $28,589, we maintain a solid foundation that allows us to invest in both our members and the local economy. We invite you to reach out at 540-362-7315 or stop by during our operating hours: Monday through Friday from 7:00 AM to 10:00 AM and 11:00 AM to 4:00 PM. At Star City, we're not just about banking; we're about building relationships that last a lifetime. Join us today and experience the difference!
Branch History & Mission
Star City has a rich history that reflects its commitment to the community in Roanoke, VA. Established in 1976, our branch has grown alongside the families and businesses we serve. Since our inception, we have focused on providing accessible financial services tailored to meet the needs of our members. Over the years, we've proudly expanded our offerings while maintaining a personal touch that sets us apart. Located at 7635 Plantation Rd, Roanoke, VA 24019, Star City is more than just a credit union; it's a hub for local support and financial empowerment. Our proximity to key landmarks makes it convenient for you to visit us during our operating hours: Monday through Friday from 7:00 AM to 10:00 AM, and then again from 11:00 AM to 4:00 PM. If you need to reach out, feel free to call us at 540-362-7315. At Star City, our mission is clear: We strive to provide exceptional banking services while fostering a sense of community among our members. With a total membership of 495 and assets amounting to $1744648, we believe in helping individuals achieve their financial goals through personalized solutions like checking and savings accounts, auto loans, mortgages, and business banking services. Our journey has not only been about growth but also about giving back. We actively engage in partnerships with local organizations and participate in community outreach programs that uplift those around us. This dedication ensures that we are not just serving numbers but real people with dreams and aspirations. As technology evolves, so do we. While we currently focus on personal interaction at our branch, we are dedicated to enhancing our digital capabilities for your convenience. We prioritize accessibility and inclusivity within all our services. Whether you're looking for guidance on your first home purchase or seeking reliable financial advice for your business, Star City is here for you every step of the way. Join us today and experience the difference of being part of a credit union that truly cares about your success. Together, we can build a stronger community!
Branch Location & Accessibility
Accessibility Features
Accessibility is important to us. Our branch features ADA-compliant ramps and parking spaces, ensuring everyone can easily access our services. If you're driving, you'll appreciate the ample parking available right outside our door.
Get in Touch
We encourage you to visit us or give us a call at (540) 362-7315 if you have any questions or need assistance. Our friendly staff is here to provide the support you need. Come see how we can help make your banking experience as smooth as possible!
Operating Hours
We know your time is valuable, which is why we're here for you Monday through Friday, from 7:00 AM to 10:00 AM, then again from 11:00 AM to 1:00 PM, and finally from 1:00 PM to 4:00 PM. This schedule allows you flexibility throughout your day, whether you're stopping by during your morning commute or taking a break for lunch.
Services Offered
At Star City, we offer a wide range of services tailored to meet your financial needs. From personal banking options like checking and savings accounts to auto loans and mortgage refinancing, we are dedicated to helping you achieve your financial goals. While we currently do not have ATM or drive-thru services available, our knowledgeable team is always ready to assist you inside the branch.
Member Eligibility
Becoming a member of Star City means joining a caring community that values your financial well-being. If you live, work, worship, or attend school in the Roanoke area, you're already on the path to membership! We welcome individuals from all walks of life, and our goal is to make banking accessible and enjoyable for everyone. At Star City, you'll find personalized service and a variety of financial products designed just for you, whether it's checking accounts, auto loans, or business services. To get started with opening an account, it's as simple as giving us a call at (540) 362-7315 or visiting our branch at 7635 Plantation Rd Roanoke Va 24019. For more detailed information about eligibility criteria and how to join us, feel free to check out our resource at . We're excited to help you take this important step towards better financial health!
Business Banking & Commercial Services
Financing Your Business Growth
Our commitment to supporting businesses is evident, with investments in business growth through our commercial lending programs: - We've funded over $0 in commercial loans for our members, helping businesses scale and succeed. - We also support the broader business community with $0 in non-member commercial loans, providing flexible financing solutions. - With an outstanding commercial loan portfolio of $0, we continue to drive economic growth by financing new and expanding businesses.
Merchant Services
In addition to loans, we offer comprehensive merchant services tailored for local businesses. Imagine being able to accept payments seamlessly from customers while managing transactions effortlessly. Our tools help you streamline your operations so you can focus on what truly matters growing your business. Visit us at 7635 Plantation Rd Roanoke Va 24019 in Roanoke, VA or call us at (540) 362-7315 to learn more about how we can assist you in achieving your business objectives. Together, let's turn your ambitions into reality!
Comprehensive List Of Services
Additional Services
While we currently do not have ATM or drive-thru services available at our branch, we ensure that accessing cash is still easy through our cash withdrawal services. Our dedicated staff is always ready to assist you with any questions or concerns about these services. At Star City, we believe that financial services should be straightforward and accessible for everyone. With just one call to (540) 362-7315, you can start exploring how our offerings can meet your financial goals. Ready to take the next step? Visit us at 7635 Plantation Rd Roanoke Va 24019, reach out via phone, or explore our website for more information on how we can serve you better!
Business Banking Options
If you're a business owner, you'll appreciate our comprehensive Business Banking solutions. From Merchant Services that simplify payment processing to Business Loans that help you grow and expand, we've got what it takes to support your entrepreneurial journey.
Convenient Digital Banking
In today's fast-paced world, convenience is key. That's why we offer robust Online & Mobile Banking features that let you manage your accounts from anywhere at any time. Check balances, transfer funds, and pay bills all from the comfort of your home or on-the-go.
Personal Banking Solutions
Our personal banking services are designed with you in mind. Open a checking or savings account with us to keep your money safe and earn interest. If you're considering buying a vehicle, our Auto Loans & Vehicle Financing options provide competitive rates to get you on the road without breaking the bank. We also offer Mortgage Loans & Refinancing solutions tailored to fit your financial situation, making homeownership more accessible than ever. For those looking to consolidate debt or make a significant purchase, our Personal Loans & Debt Consolidation services can provide the flexibility you need. And don't forget about our Credit Cards with Rewards, which allow you to earn points on everyday purchases turning your spending into savings.
Digital & Online Banking
Always Here for You
Even without 24/7 online banking services, our branch is open Monday through Friday during set hours, ready to assist you with all your banking needs. Whether you're looking for information about loans or simply need help with account management, our friendly team is just a phone call away at (540) 362-7315. At Star City, we're excited about expanding our digital offerings in the future. Until then, rest assured that your financial well-being remains our top priority. Your trust means everything to us, and we're dedicated to providing safe and accessible banking solutions tailored just for you!
Key Features of Our Digital Services
Although we don't yet offer electronic signatures or e-statements, you can still enjoy many features that make banking easier. We know how important it is for you to manage your money on the go, which is why mobile payments and a dedicated mobile app will be valuable additions in the near future. While person-to-person transfers aren't available right now, our staff is happy to help you with any transactions you need in person at our branch. We believe in making every interaction meaningful, ensuring your questions are answered and your concerns addressed.
Financial Strength
At Star City, financial security is not just a goal it's a promise. Our members count on us for stability, and we take that responsibility seriously. We understand that knowing your credit union is financially strong is essential for your peace of mind. That's why we want to share some key insights about our financial health. With a net worth of $75,021, we maintain strong financial health, allowing us to offer better rates, lower fees, and enhanced member services. Our net worth ratio of $430 demonstrates a solid capital foundation, ensuring that we can continue providing loans, competitive savings rates, and uninterrupted services even in uncertain economic times. Members' savings are secured through $0 in share certificates and $0 in money market shares, offering stable and rewarding financial growth opportunities. Unlike traditional banks, we prioritize our members. With non-member deposits at $0, we ensure that our resources are focused on benefiting you through better loan rates, lower fees, and exclusive perks. With $94,176 in undivided earnings, we reinvest in innovative banking tools, stronger lending options, and enhanced security measures to serve our members better. Our lending capacity supports members' financial goals across various sectors with $68 in used auto loans and $1,135,127 in total loans and leases. We also take pride in having 1 full-time employees and 0 part-time employees, ensuring our branches are always ready to serve you with a knowledgeable, committed team. The funds available for lending and investments stand at $74,485, reflecting our commitment to supporting our community's needs. Total Share Accounts stand at 553, showing a strong and growing member base that trusts us with their finances. These figures highlight the solid foundation upon which Star City stands. Our financial strength means we can continue serving you with confidence. Whether you're saving, borrowing, or planning for the future, Star City is your trusted partner. Visit us at 7635 Plantation Rd Roanoke Va 24019 or call (540) 362-7315 to learn more about how we can help you achieve your financial goals. *Performance insights and financial data are sourced from the National Credit Union Administration (NCUA) at: https://www.ncua.gov , based on the latest results.* Loan Offering
Auto Loans
Looking to buy a new car? Our auto loans provide some of the lowest rates in the industry, with over $660,122 in used vehicle loans and $158,475 in new vehicle loans already helping members get on the road. Whether you're considering a brand-new model or a reliable used car, we have flexible financing options to fit your budget.
Mortgage Loans
Thinking about homeownership? Our mortgage options make buying or refinancing simple. While we currently do not offer Junior Lien 1-4 Family Residential Properties loans, we're here to guide you through other available mortgage solutions tailored to your situation.
Unsecured Credit Card Loans
We also offer flexible terms on unsecured credit card loans. Although our total for these loans stands at $0, our dedicated team can help you navigate effective ways to manage your finances through personalized credit options. If you're interested in refinancing any existing loans or would like to explore eligibility options for our loan products, please feel free to reach out. Our knowledgeable staff at Star City is ready to assist you every step of the way. For more information or assistance, don't hesitate to call us at (540) 362-7315 or visit us at our branch located at 7635 Plantation Rd Roanoke Va 24019. We're here to help you make informed decisions about your financial future. Please note that all performance insights and financial data are sourced from the National Credit Union Administration (NCUA) at: https://www.ncua.gov , based on the latest results.
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