Self-Help Credit Union Jacksonville FL | Low Mortgage Rates & Auto Loans

Introduction

Welcome to Self-help, your trusted financial partner located at 13134 Wolf Bay Dr, Jacksonville, FL 32218. Established in 1983, we have dedicated ourselves to serving our community with a focus on building trust and fostering strong relationships. With a total membership of 89,275, we are proud to be part of the lives of so many individuals and families in Jacksonville and beyond. At Self-help, we understand the importance of financial stability and growth. That's why we manage assets totaling an impressive $1,859,358,597. Our commitment extends to providing you with a variety of services tailored to meet your needs ranging from checking and savings accounts to auto loans, mortgages, and business banking solutions. In fact, our total deposits stand at $147,717,428, demonstrating our members' trust in us. Our leadership team is here to guide you every step of the way. Under the stewardship of CEO Martin Eakes and Board President Deborah McKetty, we strive for excellence in all that we do. We employ over 306 dedicated staff members who are always ready to assist you with your banking needs. While members can visit us at 13134 Wolf Bay Dr, official correspondence should be sent to the same address for your convenience. If you have any questions or need assistance, don't hesitate to call us at 904-360-5100 during our lobby hours: Monday, Tuesday, Thursday, and Friday from 9 AM to 5 PM, and Wednesday from 10 AM to 5 PM. Join us at Self-help today and experience firsthand our commitment to empowering our members through financial education and support. Explore more about our services by visiting our website or feel free to stop by we're here for you!

Branch History & Mission

At Self-help, we take pride in our journey that began in 1983 when we opened our doors in Jacksonville, Florida. Over the years, we have grown from a small credit union to a trusted financial partner for nearly 89,275 members. Our branch, located at 13134 Wolf Bay Dr, Jacksonville, FL 32218, has become a cornerstone of the community, providing essential financial services and support to individuals and families. Our mission is simple yet powerful: to empower our members through accessible financial services while fostering community growth. We believe in the potential of each member and strive to provide tools that help them achieve their goals whether that's buying a car, purchasing a home, or starting a business. With total assets of approximately $1.86 billion, we are committed to responsible lending practices and ensuring our members have the resources they need. Since our inception, we have continuously evolved to meet the changing needs of our community. From offering personal banking services such as checking and savings accounts to providing auto loans and mortgage refinancing options, our focus remains on personalized service. We also embrace technology with online and mobile banking solutions that simplify transactions for our members. In addition to our financial offerings, we are deeply invested in community outreach. We partner with local organizations to support initiatives that uplift those around us. Our team understands the importance of giving back and works diligently to make a positive impact on our community. While members can visit us at our branch location for face-to-face service or use our drive-thru banking for quick transactions, official correspondence should be sent to our mailing address at 13134 Wolf Bay Dr, Jacksonville, FL 32218. We offer convenient operating hours Monday through Friday from 9 AM to 5 PM, with extended hours on Wednesday from 10 AM to 5 PM to ensure we're available when you need us. As we look toward the future, we invite you to join Self-help. Experience the benefits of being part of a credit union that truly cares about its members and community. Whether you're looking for loans, savings options, or simply guidance on your financial journey, we are here for you every step of the way. Call us at 904-360-5100 or visit our website to learn more about what we can offer you today!

Branch Location & Accessibility

Convenient Access

At Self-help, we prioritize accessibility. Our branch features ADA-compliant facilities, including ramps and designated parking spots to ensure everyone can visit us comfortably. If you're looking for a quick banking solution, we offer a drive-thru service that allows you to complete simple transactions without leaving your vehicle. Plus, with our ATM available on-site, cash withdrawals and balance checks are just a few taps away.

Operating Hours

We understand that everyone's schedule is different. That's why our lobby hours are designed to accommodate you: we're open from 9 AM to 5 PM on Mondays, Tuesdays, Thursdays, and Fridays. On Wednesdays, we open a bit later at 10 AM but still close at 5 PM. We invite you to stop by during these hours and experience our welcoming environment firsthand!

Reach Out Anytime

Got questions? Feel free to give us a call at 904-360-5100. Our friendly team is always ready to assist you with anything from personal banking needs like checking and savings accounts to auto loans and credit cards with rewards. While members can visit us at 13134 Wolf Bay Dr Jacksonville Fl 32218, official correspondence should be sent to 13134 Wolf Bay Dr, Jacksonville, FL 32218. We look forward to serving you and helping you achieve your financial goals right here in Jacksonville! Come see us soon!

Member Eligibility

At Self-help, we believe that everyone deserves a chance to belong to a community that cares. Joining us is simple and welcoming! If you live, work, or attend school in the Jacksonville area, you're likely eligible to become a member. We're here to support you with various financial services tailored to your needs, whether it's personal banking, auto loans, or even business banking solutions. For the most accurate and detailed eligibility criteria, please check out our website at . Opening an account with us is an easy process, and our friendly team is ready to assist you every step of the way. You can visit us at our branch located at 13134 Wolf Bay Dr Jacksonville Fl 32218, or give us a call at (904) 360-5100 if you have any questions. Join us today and experience the benefits of being part of Self-help a place where you can thrive financially while being part of a supportive community!

Business Banking & Commercial Services

Financing Options for Growth

Our commitment to supporting businesses is evident, with investments in business growth through our commercial lending programs: - We've funded over $123 in commercial loans for our members, helping businesses scale and succeed. - We also support the broader business community with $201 in non-member commercial loans, providing flexible financing solutions. - With an outstanding commercial loan portfolio of $261,180,593, we continue to drive economic growth by financing new and expanding businesses.

Merchant Services That Make a Difference

In addition to loans, we offer merchant services that simplify payment processing. Picture a busy restaurant using our services to manage transactions efficiently during peak hours. Our solutions streamline operations, allowing you to focus on what matters most delivering excellent service to your customers. Visit us at 13134 Wolf Bay Dr Jacksonville Fl 32218 in Jacksonville, FL or call us at (904) 360-5100 to learn how our business banking and commercial services can empower your enterprise today!

Comprehensive List Of Services

ATM & Cash Withdrawal Services

With an accessible ATM located right here at our branch and drive-thru service available for deposits and withdrawals, accessing cash has never been easier. Whether it's a quick withdrawal before heading out or making a deposit after hours, we've streamlined these processes for your convenience. We invite you to explore all these services and more at Self-help. If you have questions or want personalized assistance, don't hesitate to reach out! Call us at (904) 360-5100 or visit us at 13134 Wolf Bay Dr Jacksonville Fl 32218 in Jacksonville, FL**. Join us today in achieving your financial dreams!

Auto Loans & Vehicle Financing

Thinking about buying a new car? Our competitive auto loans and vehicle financing options make it easier than ever to get behind the wheel. We offer flexible terms and affordable rates, ensuring that you can drive off with the perfect vehicle without breaking the bank. Whether it's a brand-new model or a reliable used car, we're here to help you every step of the way.

Business Banking

For entrepreneurs, Self-help offers business banking solutions including merchant services and business loans. We're committed to helping local businesses thrive by providing accessible funding and support tailored specifically for small businesses in our community.

Credit Cards with Rewards

Take advantage of our credit cards that come with rewards! Whether you're dining out or shopping for essentials, earn points on every purchase. It's our way of giving back as you build credit and enjoy benefits that enhance your lifestyle.

Mortgage Loans & Refinancing

For those considering homeownership or looking to refinance their current mortgage, Self-help provides tailored mortgage solutions. We understand that buying a home is one of life's biggest investments, so we offer guidance throughout the process. Picture yourself settling into your dream home while enjoying low monthly payments through our refinancing options.

Online & Mobile Banking

In today's fast-paced world, convenience is key. Our online and mobile banking features allow you to manage your accounts anytime, anywhere. You can check balances, make transfers, and even pay bills from the palm of your hand no need to visit the branch unless you want to!

Personal Banking

Whether you're looking to open a checking or savings account, Self-help has you covered. Our personal banking services are designed with your convenience in mind. Imagine having a checking account that not only helps you manage your daily expenses but also allows you to save for those bigger dreams. With us, you can easily set up automatic transfers to boost your savings effortlessly.

Personal Loans & Debt Consolidation

Life can throw unexpected expenses your way. That's why we offer personal loans and debt consolidation services to help you manage financial challenges smoothly. Our friendly staff will work with you to create a plan that fits your budget, allowing you to focus on what truly matters your life.

Digital & Online Banking

Accessibility and Security

Managing money on the go is easier than ever with our mobile application. You can download it and enjoy features like person-to-person transfers, which let you send money to friends or family instantly without any fuss. Even if you forget your wallet at home, don't worry; while we currently don't support mobile payments, our app provides all the essential banking functions securely. Rest assured that security is a top priority for us. Our online banking platform is designed with robust security measures to protect your personal information and transactions. With all these conveniences at Self-help, staying on top of your financial life has never been simpler!

Key Features

You can start exploring our online banking services at https://www.self-help.org/ . Whether you need to check your balance, transfer funds, or pay bills, our 24/7 online banking ensures that you have control over your finances right at your fingertips. Plus, with our electronic signature authorization feature, signing important documents is quick and hassle-free. For those who prefer going paperless, we provide e-statements that allow you to view your account statements online instead of waiting for them in the mail. This not only saves time but also helps the environment!

Financial Strength

Investing Back into the Community

With $146,751,833 in undivided earnings, we reinvest in innovative banking tools, stronger lending options, and enhanced security measures to serve our members better. Our lending capacity supports members' financial goals across various sectors; we currently have $1,167 in used auto loans and $1,637,133,842 in total loans and leases.

Operational Efficiency

Our $13,407,221 reflects our operational efficiency, enabling us to continue offering competitive loan rates and solid financial products for our members. We also take pride in having 300 full-time employees and 6 part-time employees, ensuring our branches are always ready to serve you with a knowledgeable, committed team.

Our Financial Health

With a net worth of $500,822,745, we maintain strong financial health, allowing us to offer better rates, lower fees, and enhanced member services. Our net worth ratio of $2,665 demonstrates a solid capital foundation, ensuring that we can continue providing loans, competitive savings rates, and uninterrupted services even in uncertain economic times.

Secure Savings Options

Members' savings are secured through $232,069,390 in share certificates and $714,444,621 in money market shares, offering stable and rewarding financial growth opportunities. Unlike traditional banks, we prioritize our members. With non-member deposits at $17,860,582, we ensure that our resources are focused on benefiting you through better loan rates, lower fees, and exclusive perks.

Strong Member Base

Total Share and Deposit Accounts stand at 116,979, showing a strong and growing member base that trusts us with their finances. Net Shares available for lending and investments amount to $0, further highlighting our commitment to being your trusted partner in achieving your financial goals. Our financial strength means we can continue serving you with confidence. Whether you're saving, borrowing, or planning for the future, Self-help is your trusted partner. Visit us at 13134 Wolf Bay Dr Jacksonville Fl 32218 or call (904) 360-5100 to learn more about how we can help you achieve your financial goals.

Loan Offering

Auto Loans

Looking to buy a new car? Our auto loans offer some of the lowest rates in the industry, with over $15,039,297 in used vehicle loans and $3,713,994 in new vehicle loans already helping members get on the road. We provide flexible financing options for both new and used vehicles, making it easier for you to drive away with the car you want.

Business Financing

For business owners, our outstanding commercial loans totaling $261,180,593 provide the capital needed to grow and expand your business. We understand that every business has unique needs, and our team is here to guide you through the lending process. If you're interested in refinancing any existing loans or exploring eligibility options, we encourage you to reach out to our team. We're here to help simplify your financial journey and find solutions that work best for you. Performance insights and financial data are sourced from the National Credit Union Administration (NCUA) at: https://www.ncua.gov , based on the latest results. Visit us today at Self-help we're excited to help you take the next step towards achieving your financial aspirations!

Mortgage Loans

Thinking about homeownership? Our mortgage options, including Junior Lien 1-4 Family Residential Properties loans totaling $11,213,728, make buying or refinancing simple. We are committed to providing you with competitive rates and personalized service throughout the entire process.

Unsecured Credit Card Loans

We also offer flexible terms on unsecured credit card loans, with a total of $5,711,942 in loans helping members manage their finances effectively. These cards come with no collateral required and can be a great way to handle everyday expenses or unexpected costs.

Loan Aggregator

Finding the best loan rates can be overwhelming. LendMesh simplifies this process by providing real-time, unbiased comparisons of mortgage, auto, and personal loan rates from verified financial institutions. By gathering data directly from banks and credit unions that meet National Credit Union Administration (NCUA) lending standards, LendMesh ensures you receive fair and transparent offers based on the latest results (Source: https://www.ncua.gov ). LendMesh guarantees accurate loan comparisons through a commitment to reliable data sourcing. Loan offers are collected from legitimate financial institutions, which means users can trust the information presented. Additionally, LendMesh does not prioritize lenders based on paid promotions this commitment to no sponsored listings allows for truly unbiased results. Users benefit from real-time rate comparisons, enabling them to make informed decisions based on current market conditions. Thousands of users trust LendMesh for their loan comparisons. One member shared: "LendMesh helped me find a lower mortgage rate in minutes, saving me thousands over the loan term!" This testimonial highlights how effective and user-friendly the platform is. If you're ready to find the best rates tailored to your needs, compare real-time loan offers today at LendMesh. Disclaimer: Loan approvals and interest rates are subject to creditworthiness, income verification, and applicable federal and state regulations. Rates may vary based on financial institution guidelines.

SELF HELP CREDIT UNION