Penfed Credit Union

Nestled in the heart of Hagatna, Guam, the Pentagon Credit Union branch at 414 W Soledad Ave Ste 100 warmly welcomes members seeking trusted financial solutions tailored to island life. Open Monday through Friday from 9:00 AM to 4:00 PM and Saturdays until 1:00 PM, this branch offers convenient ATM and cash withdrawal services to keep your money within easy reach. Whether you’re ready to take advantage of Pentagon’s best-in-class auto loans or exploring competitive mortgage loans and refinancing options, their dedicated team is here to guide you every step of the way.
At this location, members enjoy a full range of personal banking services including checking and savings accounts designed for daily convenience, credit cards loaded with rewarding perks, as well as business banking solutions like merchant services and business loans crafted to support local entrepreneurs. With secure online and mobile banking available 24/7, managing your finances has never been easier.
Visit the Pentagon Credit Union branch at 414 W Soledad Ave Ste 100 in Hagatna or call 671-472-3423 today to experience friendly, personalized service and discover how our top auto loans and mortgage offerings can help you reach your financial goals!

Type of Loan Offerings

home_equity_loans

Home Equity Loans

Program Name
Loan Type
APR
Term
Max Amount
CLTV
Link
heloc
Home Equity Line of Credit (HELOC)
7.375 % - 18 %
$500,000
mortgage_loans

Mortgage Loans

Loan Type
Product Type
Program Type
Rate
APR
Points
Term
Link
CONVENTIONAL
FIXED
30-Year Conforming Fixed
6.25 %
6.469 %
1.5
30.0 Yrs
personal_loans

Personal Loans

Program Name
APR
Term
Amount
Link
Personal loan
8.99 %
5 Yrs
$50,000
vehicle_loans

Vehicle Loans

Loan Program
Loan Type
APR
Term
Link
Auto
Model Year 2024 or newer & never titled
3.79 % - 6.04 %
3 Yrs - 7 Yrs

Introduction

Welcome to Pentagon, your trusted financial partner in Hagatna, GU! Located at 414 W Soledad Ave Ste 100, our branch has been serving the community since 1935. With a commitment to member satisfaction and community growth, we proudly support over 2.8 million members with a range of services tailored to meet their unique needs. At Pentagon, we understand that managing finances can be challenging. That's why we offer a wide array of products, including personal banking options like checking and savings accounts, auto loans, mortgage solutions, and credit cards that reward you for your loyalty. Our total assets amount to an impressive $32.7 billion, demonstrating our stability and reliability as a financial institution. Our dedicated team of nearly 2,880 employees is here to help you navigate your financial journey. Under the leadership of CEO James Schenck and Board President Edward Cody, we are committed to fostering a welcoming environment where every member feels valued. Whether you're looking to take out a loan our total loans stand at over 1.5 million or make deposits, which total around $1.04 billion, we have the resources to assist you. While members can visit us at our branch address, official correspondence should be sent to our mailing address: 414 W Soledad Ave Ste 100, Hagatna, GU 96910-5014. You can reach us directly at 671-472-3423 for any inquiries or assistance you may need. Join us today and experience the Pentagon difference! Visit our website at http://www.penfed.org for more information or stop by during our lobby hours from Monday to Friday, 9:00 AM to 4:00 PM and Saturday from 9:00 AM to 1:00 PM. We look forward to serving you!

Branch History & Mission

Join Us

We invite you to become a part of our story. Experience firsthand how Hagatna Branch of Pentagon Federal Credit Union can make a difference in your life through accessible financial services designed with you in mind. Visit us during our operating hours Monday through Friday from 9:00 AM to 4:00 PM and Saturday from 9:00 AM to 1:00 PM or give us a call at 671-472-3423. Let's work together towards a brighter financial future!

Our Journey

Since our inception, the mission of Pentagon has been clear: to provide our members with exceptional financial services while fostering a spirit of community. Over the decades, we have expanded our offerings to include personal banking, auto loans, mortgage refinancing, credit cards with rewards, and business banking solutions. As we evolved, so did our commitment to utilizing technology that enhances the member experience now offering online and mobile banking options to keep pace with the modern world. Our total assets now stand at an impressive $32.7 billion, reflecting not only our growth but also our dedication to responsible management and service excellence. As we serve our diverse membership base, which has grown significantly over the years, we ensure that each member feels valued and supported.

Our Mission

At Hagatna Branch of Pentagon Federal Credit Union, our mission is more than just numbers; it's about people. We strive to empower individuals and families by providing access to essential financial resources while making a positive impact in the community. Whether it's through educational initiatives or local partnerships, we are committed to helping our members achieve their financial goals and improve their quality of life. We believe in building strong relationships based on trust and respect. This philosophy is reflected in everything we do from personalized service to community outreach programs aimed at enhancing the lives of those around us. While members can visit us at 414 W Soledad Ave Ste 100 for all their banking needs, official correspondence should be sent to 414 W Soledad Ave Ste 100, Hagatna, GU 96910-5014.

Branch Location & Accessibility

Comprehensive Services Await You

While you're here, take advantage of the variety of services we provide. From personal banking options like checking and savings accounts to auto loans and credit cards with rewards, we aim to support all your financial needs. Plus, with ATM availability on-site, you can easily access cash whenever necessary.

Easy Access and Parking

At our Hagatna location, we prioritize your ease of access. With ample parking available nearby and features that ensure ADA compliance, everyone can visit without hassle. We understand how important it is for our members to have a smooth experience, so we've designed our space with accessibility in mind.

Operating Hours to Fit Your Schedule

We know life can be busy, which is why we offer flexible operating hours. Visit us Monday through Friday from 9:00 AM to 4:00 PM, or stop by on Saturday from 9:00 AM to 1:00 PM for your banking needs. Whether you're looking to open an account or need assistance with a loan, our friendly staff is here to help during these hours.

Reach Out Today!

Have questions? Feel free to call us at 671-472-3423. Our team is always ready to assist you! While members can visit us at 414 W Soledad Ave Ste 100, official correspondence should be sent to our mailing address at 414 W Soledad Ave Ste 100, Hagatna, GU 96910-5014. We invite you to come by and see what Pentagon Credit Union has to offer your financial journey starts here!

Member Eligibility

At Pentagon, we believe in creating a welcoming community where everyone can thrive. Becoming a member is easier than you might think! If you live, work, or worship in the area, you're likely eligible to join us. We welcome individuals from all walks of life and aim to provide you with personalized financial services that fit your needs. By becoming a member, you'll enjoy exclusive benefits like competitive loan rates, helpful customer service, and a range of banking products designed just for you. To get started, simply visit us at 414 W Soledad Ave Ste 100 Hagatna Gu 96910 or give us a call at (671) 472-3423. You can also check out the detailed eligibility criteria on our website at . Once you're ready to open an account, our friendly staff will guide you through the process to make it as smooth as possible. Join us today and experience the advantages of being part of the Pentagon family!

Business Banking & Commercial Services

Financing Your Growth

Our commitment to supporting businesses is evident, with investments in business growth through our commercial lending programs: - We've funded over $564 in commercial loans for our members, helping businesses scale and succeed. - We also support the broader business community with $7 in non-member commercial loans, providing flexible financing solutions. - With an outstanding commercial loan portfolio of $1,632,399,984, we continue to drive economic growth by financing new and expanding businesses.

Merchant Services Made Simple

Imagine running your daily operations without worrying about payment processing. Our merchant services streamline transactions, making it easy for your customers to pay while keeping your cash flow steady. Whether you need a point-of-sale system or online payment options, we provide the tools necessary to keep your business thriving. Visit us at 414 W Soledad Ave Ste 100 Hagatna Gu 96910 in Hagatna, GU, or call us at (671) 472-3423 to learn how our services can elevate your business today!

Comprehensive List Of Services

Business Banking Solutions

For entrepreneurs and small business owners, we provide specialized business banking services, including merchant services and business loans. Running a business is challenging enough; let us handle your banking needs so you can focus on growth and success.

Connect With Us Today!

We invite you to explore all these services and more at Hagatna Branch. If you have questions or need assistance, don't hesitate to reach out! Call us at (671) 472-3423, visit us during our operating hours (Mon-Fri 9:00 AM - 4:00 PM; Sat 9:00 AM - 1:00 PM), or check out our website at http://www.penfed.org. Let's start working together towards achieving your financial goals!

Convenient Digital Banking

At Pentagon, we know convenience is key. That's why we offer robust online and mobile banking features. You can manage your accounts from anywhere at any time whether you're checking balances, making transfers, or paying bills all from the comfort of your own device. Plus, with our ATM availability, accessing cash has never been easier.

Home Sweet Home

For those ready to take the next step toward homeownership, we offer comprehensive mortgage loans and refinancing options. Picture yourself settling into a new home with a mortgage plan tailored just for you! Our experts will work closely with you to ensure you find the right financing solution. In addition, if you're facing financial challenges or want to consolidate debt, our personal loans and debt consolidation services can provide relief. We understand that life can throw unexpected expenses your way, and we're here to help you navigate those hurdles.

Personal Banking Made Easy

When it comes to personal banking, Pentagon offers a variety of options to suit your lifestyle. Our checking and savings accounts provide you with the flexibility to manage your money effectively. Imagine being able to easily track your spending while also building your savings our accounts make that possible. If you're thinking about buying a car, our auto loans and vehicle financing solutions can help turn that dream into reality. We offer competitive rates and terms that fit your budget. Plus, whether you're purchasing a brand-new car or refinancing an existing loan, our team is here to guide you through the process.

Rewarding Credit Options

Don't forget about our fantastic credit cards with rewards! These cards not only offer convenience but also allow you to earn rewards on everyday purchases. Whether it's cash back on groceries or points for travel, our credit cards make spending rewarding.

Digital & Online Banking

Key Features

We know that staying organized is important for our members. That's why we provide e-statements to help you keep track of your transactions without the clutter of paper statements. You can view and download your statements whenever you need them. If you're always on the go, our mobile application makes banking even more accessible. With features like mobile payments, you can make quick and easy transactions right from your phone. Plus, if you ever need to send money to friends or family, our person-to-person transfer option allows you to do it instantly no hassle involved. At Pentagon, we prioritize security and ease of use. Our digital services not only provide real-time account management but also ensure that your information remains safe with advanced encryption technologies. Whether you're using a desktop computer or a smartphone, managing your finances is now simpler than ever. Explore all that digital banking offers at http://www.penfed.org and take control of your financial journey with confidence!

Financial Strength

Growing Member Base

The trust placed in us by our community is evident as shown by the total number of share accounts: 4,116,497. This growing member base reflects the confidence you have in our ability to manage your finances responsibly. Our financial strength means we can continue serving you with confidence. Whether you're saving, borrowing, or planning for the future, Pentagon is your trusted partner. Visit us at 414 W Soledad Ave Ste 100 Hagatna Gu 96910 or call (671) 472-3423 to learn more about how we can help you achieve your financial goals.

Lending Capacity

Our lending capacity is substantial with $194,968 in used auto loans and $26,072,314,016 in total loans and leases. This means we are here to assist you with various borrowing needs from purchasing a car to investing in your future.

Member-Focused Resources

Members' savings are secured through $12,769,593,886 in share certificates and $2,815,129,878 in money market shares, offering stable and rewarding financial growth opportunities. Unlike traditional banks, we prioritize our members. With non-member deposits at $201,717,000, we ensure that our resources are focused on benefiting you through better loan rates, lower fees, and exclusive perks.

Operational Efficiency

Our operational efficiency is reflected in our $0, enabling us to continue offering competitive loan rates and solid financial products for our members. We also take pride in having 2,856 full-time employees and 24 part-time employees, ensuring our branches are always ready to serve you with a knowledgeable, committed team.

Reinvesting for Growth

With $2,776,578,388 in undivided earnings, we reinvest in innovative banking tools, stronger lending options, and enhanced security measures to serve our members better. This commitment allows us to support your financial goals effectively.

Solid Financial Health

With a net worth of $3,260,605,705, we maintain strong financial health, allowing us to offer better rates, lower fees, and enhanced member services. Our net worth ratio of $985 demonstrates a solid capital foundation, ensuring that we can continue providing loans, competitive savings rates, and uninterrupted services even in uncertain economic times.

Loan Offering

Auto Loans

Looking to buy a new car? Our auto loans offer some of the lowest rates in the industry, with over $2,778,882,869 in used vehicle loans and $1,230,240,741 in new vehicle loans already helping members get on the road. Whether you're interested in a brand-new vehicle or a reliable used one, we have financing options tailored just for you.

Business Loans

For business owners, our outstanding commercial loans totaling $1,632,399,984 provide the capital needed to grow and expand your business. Whether you're starting a new venture or looking to strengthen an existing one, we're here to support you every step of the way.

Mortgage Loans

Thinking about homeownership? Our mortgage options, including Junior Lien 1-4 Family Residential Properties loans totaling $2,216,974,844, make buying or refinancing simple. We guide you through the process and offer competitive rates that fit your budget.

Refinancing Options

If you're considering refinancing any existing loans, we encourage you to explore our options as well. Refinancing can often lead to lower monthly payments or better terms that suit your current situation. For more information on our loan offerings or to speak with one of our friendly representatives, feel free to reach out at (671) 472-3423. You can also visit us at our branch located at 414 W Soledad Ave Ste 100 Hagatna Gu 96910, Hagatna, GU. Performance insights and financial data are sourced from the National Credit Union Administration (NCUA) at: https://www.ncua.gov, based on the latest results. Let us help you find the perfect loan solution that meets your needs!

Unsecured Credit Card Loans

Managing day-to-day expenses can be challenging. We also offer flexible terms on unsecured credit card loans, with a total of $2,090,578,789 in loans helping members manage their finances effectively. This can provide an added layer of security as you navigate unexpected costs.

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