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Introduction
Welcome to Pentagon, your trusted financial partner located at 1790 N Broadway Ave, Bartow, FL 33830. Established in 1935, we have been serving our community with dedication and integrity for decades. Our commitment to our members is reflected in our impressive achievements: we proudly support over 2.8 million members, managing total assets of $32.7 billion and total deposits reaching $1.04 billion. At Pentagon, we understand the importance of personalized service, which is why our team of 2,880 employees is here to assist you with a wide range of financial needs. Whether you're looking for auto loans, personal banking services, or business solutions, we strive to provide options that fit your lifestyle. With a net worth of $3.26 billion, you can trust us to safeguard your investments while helping you achieve your financial goals. While members can visit us at 1790 N Broadway Ave, official correspondence should be sent to our mailing address at 1790 N Broadway Ave, Bartow, FL 33830-3103. Our knowledgeable staff is ready to help during our lobby hours from Monday to Friday, 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to Noon. Led by CEO James Schenck and Board President Edward Cody, Pentagon takes pride in its transparent and community-focused approach. We believe in making a positive impact not just through banking services but also by actively engaging with our local community. If you're ready to experience a different kind of banking one that puts you first give us a call at 863-354-1600 or visit our website at www.penfed.org. We look forward to welcoming you into the Pentagon family!
Branch History & Mission
Looking Forward
As we look ahead, we remain committed to innovation and excellence. We prioritize customer satisfaction by enhancing our digital platforms while ensuring that all members have access to ADA-compliant services. We believe in making banking accessible for everyone. We invite you to join our growing family at Pentagon. Experience firsthand the benefits of being part of a credit union that truly cares about its members and their communities. Whether you're looking for personal loans or want guidance on saving for your future, we are here for you. For any inquiries or assistance, feel free to reach out at (863) 354-1600 during our operating hours: Monday - Friday from 9:00 AM - 5:00 PM and Saturday from 9:00 AM to Noon. Join us today and let's build a brighter financial future together!
Our Journey
From our humble beginnings, we have embraced the spirit of service and community support. Over the decades, we have expanded our offerings, adapting to the changing needs of our members while remaining true to our mission of providing accessible financial services. Today, with total assets reaching an impressive $32,713,549,837, we stand as a testament to what can be achieved when a community comes together. Our commitment goes beyond banking; we actively participate in local outreach initiatives that strengthen our ties to the community. Through various partnerships and programs, we aim to uplift those around us, whether through financial education workshops or community events that foster unity and growth.
Our Mission
At the core of Pentagon is our mission: to empower individuals and families with the tools they need for financial success. We strive to offer a comprehensive range of services, including personal banking, auto loans, mortgages, and business banking solutions. Our dedicated team is here to guide you through every step of your financial journey. While members can visit us at 1790 N Broadway Ave Bartow Fl 33830, official correspondence should be sent to 1790 N Broadway Ave, Bartow, FL 33830-3103. We provide modern conveniences such as online banking and mobile payments alongside traditional services like ATM access and drive-thru banking for your ease.
Branch Location & Accessibility
Welcome to the Pentagon branch, your friendly neighborhood credit union located at 1790 N Broadway Ave in Bartow, Florida. We're proud to serve our community with a variety of banking services right in the heart of Polk County. Whether you're stopping by for personal banking or looking for financing options, our location is designed for your convenience. While members can visit us at our Bartow branch address, please note that official correspondence should be sent to 1790 N Broadway Ave, Bartow, FL 33830-3103. Our branch is easily accessible and just a stone's throw away from local landmarks like the Bartow Mall and the historic downtown area. Parking is ample and we have ADA-compliant features to ensure everyone can visit us comfortably. Our friendly team is available Monday through Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to noon for drive-thru banking. This flexibility allows you to manage your finances when it suits you best. Plus, if you're in need of cash or quick transactions, we've got an ATM on-site and a convenient drive-thru service for deposits, withdrawals, and other simple transactions. At Pentagon Credit Union, we offer a range of services including checking and savings accounts, auto loans, mortgage options, personal loans, and credit cards with rewards. We also provide online and mobile banking options so you can handle your finances anytime, anywhere. We invite you to come see us! If you have any questions or need assistance, feel free to call us at 863-354-1600. Our team looks forward to welcoming you soon!
Member Eligibility
At Pentagon, we believe that joining our community means stepping into a world of support and opportunity. If you're looking to become a member, you'll be pleased to know that eligibility is straightforward and welcoming. While specific criteria apply, generally, anyone who lives, works, worships, or attends school in the local area is encouraged to join us. You can find detailed information about the eligibility requirements by visiting this link: . Becoming a member at Pentagon not only opens the door to a range of financial services but also connects you with a community that prioritizes your needs. Whether it's personal banking, auto loans, or credit cards with rewards, we've got you covered. The process of opening an account is simple and designed with you in mind; just give us a call at (863) 354-1600, or stop by our branch located at 1790 N Broadway Ave Bartow Fl 33830. We're here Monday through Friday from 9 AM to 5 PM and on Saturdays until noon, ready to assist you in taking your first step toward membership!
Business Banking & Commercial Services
Merchant Services That Make a Difference
Imagine running your daily operations without the hassle of complicated payment systems. Our merchant services simplify transactions, allowing you to focus on what you do best growing your business. Whether it's accepting credit cards or offering contactless payments, we provide solutions that fit seamlessly into your day-to-day activities. Located at 1790 N Broadway Ave Bartow Fl 33830, Bartow, FL, our team is here to help you navigate your business needs. Give us a call at (863) 354-1600 or visit us during our operating hours from Monday to Friday, 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to Noon. Together, let's turn your business goals into reality!
Tailored Business Loan Options
Our commitment to supporting businesses is evident, with investments in business growth through our commercial lending programs: - We've funded over $564 in commercial loans for our members, helping businesses scale and succeed. - We also support the broader business community with $7 in non-member commercial loans, providing flexible financing solutions. - With an outstanding commercial loan portfolio of $1,632,399,984, we continue to drive economic growth by financing new and expanding businesses.
Comprehensive List Of Services
Business Banking Services
If you're an entrepreneur or business owner, we have specialized services just for you! Our business banking solutions include merchant services and business loans that can help fuel your growth. We recognize the unique challenges faced by small businesses and are here to support you every step of the way.
Convenient Access Points
At Pentagon, we want your banking experience to be as convenient as possible. That's why we provide ATM and cash withdrawal services around the clock, ensuring that you have access to your funds when you need them. Our basic drive-thru banking allows for quick deposits and withdrawals without leaving your vehicle, perfect for those busy days when time is of the essence.
Digital Banking Features
In today's fast-paced world, digital banking is essential. With features like online banking, mobile payments, and person-to-person transfers, managing your finances has never been easier. Whether you're at home or on the go, accessing your accounts is just a click away. We invite you to visit us at 1790 N Broadway Ave Bartow Fl 33830 in Bartow, FL, or call us at (863) 354-1600 for more information about how our services can benefit you. Join us at Bartow, where we are committed to helping you achieve your financial goals!
Home Financing Options
If homeownership is on your mind, Pentagon has got you covered with mortgage loans and refinancing opportunities. We understand that buying a home is a significant decision, which is why we offer personalized assistance throughout the process. Our mortgage specialists will work with you to find the best solution tailored to your financial situation.
Personal Banking Solutions
Whether you're looking to open a checking or savings account, our personal banking options are tailored for you. Imagine easily managing your daily expenses with our intuitive online and mobile banking platforms. You can check balances, transfer funds, and pay bills from anywhere. Additionally, if you're planning a big purchase or need some extra cash, our auto loans and vehicle financing options offer competitive rates that make it easier for you to drive off in your dream car.
Personal Loans and Credit Cards
For those moments when life throws unexpected expenses your way, consider our personal loans and debt consolidation services. These options can help alleviate financial stress by consolidating debts into manageable payments. Plus, don't forget about our credit cards with rewards! They not only offer convenience but also give back through cashback and points on purchases.
Digital & Online Banking
Accessible Online Banking
With our 24/7 online banking services available at http://www.penfed.org, you can check your account balances, view transactions, and pay bills anytime you need. No more waiting in lines or rushing to get to the bank before closing hours your banking is accessible whenever it suits you best.
Mobile Convenience
Our mobile application brings all of this convenience directly to your smartphone. Need to make a quick payment? Our mobile payments feature allows for swift transactions right from your device. Plus, with person-to-person transfers, sending money to friends or family is just a few taps away.
Real-Time Management
Managing your finances should be straightforward and immediate. With our user-friendly tools, you can monitor your accounts in real time, ensuring that you're always in control of your financial decisions. At Pentagon, we are committed to providing you with the tools you need for easy and secure banking. Explore all that our digital banking has to offer today!
Secure Transactions
Your security is our priority. With features like electronic signature authorization, you can confidently complete transactions knowing that your information is protected. You can also sign up for e-statements, reducing paper clutter while keeping your financial details safe and organized.
Financial Strength
Growing Community Trust
Total Share Accounts stand at 4,116,497, showing a strong and growing member base that trusts us with their finances. Net Shares available for lending and investments amount to $76,015,739, reflecting our robust ability to support your financial needs. Our financial strength means we can continue serving you with confidence. Whether you're saving, borrowing, or planning for the future, Pentagon is your trusted partner. Visit us at 1790 N Broadway Ave Bartow Fl 33830 or call (863) 354-1600 to learn more about how we can help you achieve your financial goals.
Member Savings Security
Members' savings are secured through $12,769,593,886 in share certificates and $2,815,129,878 in money market shares, offering stable and rewarding financial growth opportunities. Unlike traditional banks, we prioritize our members. With non-member deposits at $201,717,000, we ensure that our resources are focused on benefiting you through better loan rates, lower fees, and exclusive perks.
Operational Efficiency
Our operational efficiency is showcased by our $0, enabling us to continue offering competitive loan rates and solid financial products for our members. We take pride in having 2,856 full-time employees and 24 part-time employees, ensuring our branches are always ready to serve you with a knowledgeable, committed team.
Our Financial Health
With a net worth of $3,260,605,705, we maintain strong financial health, allowing us to offer better rates, lower fees, and enhanced member services. Our net worth ratio of $985 demonstrates a solid capital foundation, ensuring that we can continue providing loans, competitive savings rates, and uninterrupted services even in uncertain economic times.
Reinvestment for Future Growth
With $2,776,578,388 in undivided earnings, we reinvest in innovative banking tools, stronger lending options, and enhanced security measures to serve our members better. Our capacity to lend is reflected in $194,968 in used auto loans and $26,072,314,016 in total loans and leases, supporting your financial goals across various sectors.
Loan Offering
Auto Loans
Looking to buy a new car? Our auto loans offer some of the lowest rates in the industry, with over $2,778,882,869 in used vehicle loans and $1,230,240,741 in new vehicle loans already helping members get on the road. Whether you're interested in financing a brand-new vehicle or a reliable used car, our team is here to assist you every step of the way. We also have refinancing options available for those looking to lower their monthly payments.
Business Loans
For business owners, our outstanding commercial loans totaling $1,632,399,984 provide the capital needed to grow and expand. We believe in supporting local businesses by offering tailored financing solutions that align with your business goals. At Pentagon, we're committed to providing personalized service and expert advice tailored to your unique needs. Whether you're ready to apply for a loan or just exploring your options, don't hesitate to reach out. You can contact us at (863) 354-1600 or visit us at our branch located at 1790 N Broadway Ave Bartow Fl 33830 in Bartow, FL. Remember, performance insights and financial data are sourced from the National Credit Union Administration (NCUA) at: https://www.ncua.gov, based on the latest results. Your financial journey matters to us, and we're here to help you succeed!
Credit Card Loans
We also offer flexible terms on unsecured credit card loans, with a total of $2,090,578,789 in loans helping members manage their finances effectively. Our credit cards come with rewards programs that allow you to earn points for everyday purchases while enjoying low-interest rates.
Mortgage Loans
Thinking about homeownership? Our mortgage options, including Junior Lien 1-4 Family Residential Properties loans totaling $2,216,974,844, make buying or refinancing simple. We understand that navigating the mortgage process can be overwhelming, so our experienced staff will guide you through it, ensuring you find the best fit for your financial situation.
Loan Aggregator
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