Freedom First Credit Union Roanoke VA

Introduction

Welcome to Freedom First, your trusted financial partner in the heart of Roanoke, Virginia! Located at 5240 Valleypark Dr, Roanoke, VA 24019, we have proudly served our community since our establishment in 1956. With a robust membership base of 69,029 and total assets exceeding $1.16 billion, we are committed to providing you with personalized banking solutions tailored to meet your unique needs. At Freedom First, we understand that every member's financial journey is different. That's why we offer a diverse range of services, from personal loans to business financing options. Our total loans and leases stand at 28,459, while our deposits amount to an impressive $36,484,296. We take pride in fostering a supportive environment where members can achieve their financial goals. Our dedicated team, led by CEO Paul Phillips and Board President Wayne Strickland, is here to assist you every step of the way. With 221 employees working diligently for you, we ensure that your experience with us is seamless and rewarding. Whether you need help with day-to-day banking or planning for the future, our experts are just a phone call away at 866-389-0244. While members can visit us at our branch location for all their banking needs, official correspondence should be directed to the same address: 5240 Valleypark Drive, Roanoke, VA 24019. Join us today and discover how Freedom First can help you build a brighter financial future. For more information about our services or to become a member, please visit our website at freedomfirst.com. Your journey towards financial empowerment starts here!

Branch History & Mission

Community Commitment

Our commitment extends beyond banking services; we actively participate in local outreach programs and partnerships aimed at enhancing the quality of life in Roanoke. We understand that by investing in our community's well-being, we create a brighter future for everyone. As part of our ongoing efforts to innovate and improve accessibility, we've implemented features like online banking and mobile payments. We are also proud of our ADA compliance initiatives ensuring that every member can access our services comfortably.

Join Us Today

Freedom First invites you to be part of our journey. Experience firsthand how we can help you reach your financial goals while contributing to a thriving community. Explore membership options today by visiting our website or call us at 866-389-0244 for more information. Together, let's build a better tomorrow!

Our Journey

Since our inception, Freedom First has been committed to providing exceptional financial services tailored to the needs of our members. Over the years, we have expanded our offerings and built strong relationships within the community. Our total assets now stand at an impressive $1,168,696,035, reflecting our growth and stability. We pride ourselves on being more than just a financial institution; we are a cornerstone of support for individuals and families striving for better lives. As we evolved, we embraced technology to enhance member experience while maintaining the personal touch that sets us apart. Our dedication to customer service is evident in everything we do.

Our Mission

At Freedom First, our mission is straightforward: to empower our members through accessible financial solutions while fostering community development. We believe that everyone deserves the opportunity to achieve their financial goals. Whether it's through loans, savings accounts, or educational resources, we strive to provide tools that inspire confidence and success. While members can visit us at 5240 Valleypark Dr for all their banking needs during our operating hours Monday through Friday from 8 AM to 5 PM official correspondence should be sent to 5240 Valleypark Drive, Roanoke, VA 24019 if different.

Branch Location & Accessibility

Convenient Access and Features

At Freedom First, we prioritize accessibility for everyone. Our branch is equipped with ADA-compliant features, ensuring that all members can navigate our space comfortably. Parking is ample and convenient for those visiting us by car. Our operating hours are designed with your busy schedule in mind. We're open Monday through Friday from 8 AM to 5 PM, providing you with plenty of time during the week to stop by and take care of your banking needs.

Services Offered

While we currently do not offer ATM services or drive-thru banking at this location, our team is dedicated to assisting you inside the branch with various services tailored to meet your financial goals. From checking accounts to loan inquiries, we're here to provide personalized support and guidance every step of the way. If you have any questions or need assistance, don't hesitate to give us a call at 866-389-0244. We invite you to visit us soon and experience the friendly service that makes Freedom First stand out in Roanoke!

Member Eligibility

At Freedom First, we believe that everyone deserves a supportive financial community. Becoming a member is easy and welcoming! If you live, work, worship, or attend school in the Roanoke area, you're likely eligible to join us. We embrace individuals from all walks of life, making sure our membership reflects the diversity of our community. Once you meet these simple criteria, you can enjoy the many benefits that come with being part of our family, like competitive rates on loans and personalized service tailored to your needs. To get started, you can find more detailed eligibility information at http://www.freedomfirst.com/about-us/who-we-are/membership-eligibility. When you're ready to open an account, just head over to https://apply.freedomfirst.com/cu/viewsubmittedloans.aspx?enc=kw21wblm1yxpjjabdozadwvncngeo8n0klsfjprz1ftt3toc2cyouujuzurhtv6f. If you have any questions or need assistance along the way, feel free to reach out at (866) 389-0244. We're here to help you take that first step towards becoming a valued member of Freedom First!

Business Banking & Commercial Services

Loan Options for Growth

Our commitment to supporting businesses is evident, with investments in business growth through our commercial lending programs: - We've funded over $897 in commercial loans for our members, helping businesses scale and succeed. - We also support the broader business community with $6 in non-member commercial loans, providing flexible financing solutions. - With an outstanding commercial loan portfolio of $490,850,324, we continue to drive economic growth by financing new and expanding businesses.

Practical Merchant Services

In addition to loans, we offer merchant services that simplify payment processing for your business. Imagine serving your customers efficiently while managing transactions smoothly our tools allow you to focus on what matters most: growing your brand. From credit card processing to online payments, we provide solutions that adapt to your needs. Visit us at 5240 Valleypark Dr Roanoke Va 24019 in Roanoke, VA, or call us at (866) 389-0244 to learn more about how our business banking and commercial services can empower your enterprise!

Comprehensive List Of Services

A Range of Financial Services

Our offerings begin with essential ATM Services. Whether you're grabbing cash for a night out or making a quick deposit, we ensure that accessing your funds is as easy as possible. Our ATMs are conveniently located, allowing you to manage your money on your terms and at your convenience. In today's fast-paced world, digital banking features have become crucial. That's why we provide robust online banking options. You can check balances, transfer funds, and pay bills without stepping foot outside your home. If you're always on the go, our mobile application lets you manage your finances right from your smartphone no more waiting in lines or rushing to the bank before closing hours!

Join Us Today!

Whether you're looking for basic ATM services or need assistance with online banking, Freedom First has you covered. We invite you to visit us in person or explore our website at freedomfirst.com for more information about membership eligibility and how you can open an account today. Your journey toward better financial management starts here with Freedom First! Let us partner with you in achieving your financial goals.

Personalized Member Support

We believe that having access to knowledgeable support is key in navigating financial decisions. Our team at Freedom First is here to help with any questions or concerns you might have about your accounts or services. You can reach us easily at 866-389-0244 during our operating hours from Monday to Friday, 8 AM to 5 PM.

Digital & Online Banking

Additional Features

Need to send money to a friend? Our person-to-person transfer feature allows you to do just that quickly and securely. And if you're someone who loves the ease of mobile payments, you'll be pleased to know that we support this feature as well. Just link your account and enjoy hassle-free transactions. With our 24/7 online banking services, help is always available when you need it. From checking balances late at night to sending money on weekends, we've got you covered around the clock. At Freedom First, we're committed to providing you with accessible and user-friendly banking solutions that fit seamlessly into your busy life. Join us today and experience the freedom of modern banking!

Key Services

With our online banking platform available at https://www.freedomfirst.com/, you can access your accounts anytime, anywhere. You'll be able to check your balance, transfer funds, and pay bills with just a few clicks. Plus, our mobile application lets you take your banking right into your pocket, making it simple to manage your money wherever life takes you. Security is a top priority for us. Enjoy the confidence that comes with electronic signature authorization for transactions and the availability of e-statements to keep your information safe and organized. You won't have to worry about paper clutter; everything you need is right at your fingertips.

Financial Strength

At Freedom First, financial security is not just a goal it's a promise. Our members count on us for stability, and we take that responsibility seriously. We understand the importance of being a reliable partner in your financial journey. With a net worth of $112,468,858, we maintain strong financial health, allowing us to offer better rates, lower fees, and enhanced member services. Our net worth ratio of 967 demonstrates a solid capital foundation, ensuring that we can continue providing loans, competitive savings rates, and uninterrupted services even in uncertain economic times. Members' savings are secured through $161,407,250 in share certificates and $311,365,983 in money market shares, offering stable and rewarding financial growth opportunities. Unlike traditional banks, we prioritize our members. With non-member deposits at $58,360,552, we ensure that our resources are focused on benefiting you through better loan rates, lower fees, and exclusive perks. With $85,004,767 in undivided earnings, we reinvest in innovative banking tools and stronger lending options to serve our members better. Our lending capacity supports members' financial goals across various sectors with $8,416 in used auto loans and a total of $990,578,306 in loans and leases available. Our performance insights show an operational efficiency reflected in our net income of $0, which indicates our commitment to maintaining a strong balance sheet while continuing to provide valuable products for our members. We also take pride in having 219 full-time employees and 2 part-time employees, ensuring our branches are always ready to serve you with a knowledgeable and committed team. Total Share Accounts stand at 106,752, showcasing a strong and growing member base that trusts us with their finances. The funds available for lending and investments amount to $0 net shares. Our financial strength means we can continue serving you with confidence. Whether you're saving, borrowing, or planning for the future, Freedom First is your trusted partner. Visit us at 5240 Valleypark Dr Roanoke Va 24019 or call 866-389-0244 to learn more about how we can help you achieve your financial goals. *Performance insights and financial data are sourced from the National Credit Union Administration (NCUA) at: https://www.ncua.gov, based on the latest results.*

Loan Offering

Auto Loans

Looking to buy a new car? Our auto loans offer some of the lowest rates in the industry, with over $134,319,351 in used vehicle loans and $37,496,608 in new vehicle loans already helping members get on the road. Whether you're interested in purchasing a brand-new vehicle or a reliable used one, we have flexible financing options to suit your budget.

Business Loans

For business owners looking to expand or invest in growth opportunities, our outstanding commercial loans totaling $490,850,324 provide the capital needed to grow and thrive. We understand that each business has its own set of challenges and opportunities; thus our dedicated team will work with you to find the best solution. At Freedom First, we believe that everyone deserves access to quality financial services. Our goal is not just about issuing loans but about building lasting relationships that support your dreams and aspirations. For more information about our loan offerings or to check your eligibility for any product mentioned above, feel free to visit us online at Freedom First or call us at 866-389-0244. Performance insights and financial data are sourced from the National Credit Union Administration (NCUA) at: https://www.ncua.gov, based on the latest results. Let us help you take the next step towards your financial future!

Mortgage Loans

Thinking about homeownership? Our mortgage options, including Junior Lien 1-4 Family Residential Properties loans totaling $50,133,916, make buying or refinancing simple. We offer competitive rates and terms that can fit various financial situations. If you're considering refinancing your current mortgage for better rates or terms, our team can guide you through the eligibility process.

Unsecured Credit Card Loans

Managing day-to-day expenses can be challenging. That's why we also offer flexible terms on unsecured credit card loans, with a total of $14,017,837 in loans helping members manage their finances effectively. These credit cards come without collateral requirements and can be a great way to handle unforeseen expenses or everyday purchases.

Loan Aggregator

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FREEDOM FIRST FEDERAL CREDIT UNION - Roanoke, VA

Type of Loan Offerings

Home Equity Loans

Personal Loans

Vehicle Loans

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