Freedom First Credit Union Roanoke VA | Top Credit Cards & Business Banking

Introduction

Welcome to Freedom First, your trusted partner in financial well-being, located at 2221 Colonial Ave SW, Roanoke, VA 24015. Established in 1956, our credit union has been committed to serving our community for over six decades. With a membership base of 69,029, we pride ourselves on being more than just a financial institution; we are a part of your community. At Freedom First, we manage total assets of $1,168,696,035 and maintain a strong net worth of $112,468,858. Our dedication to providing exceptional service is reflected in our array of products and services designed to meet your personal and business needs. Whether you're looking for checking accounts, auto loans, mortgage refinancing, or business banking solutions, we have you covered. Our CEO, Paul Phillips, along with Board President Wayne Strickland, leads a team of 221 employees who are here to support you every step of the way. We believe in the power of personal relationships and strive to make every interaction meaningful and beneficial. While members can visit us at our branch location for assistance, any official correspondence should be directed to our mailing address: 2221 Colonial Ave SW, Roanoke, VA 24015-3208. Explore the various ways we can help you achieve your financial goals by visiting our website at freedomfirst.com or give us a call at 540-342-4515. Join us today and experience the difference that a member-focused credit union can make in your life!

Branch History & Mission

A Legacy of Growth

Since opening our doors in 1956, Freedom First has witnessed remarkable growth. Today, we proudly manage total assets exceeding $1.16 billion. Our dedicated staff of over 200 employees works tirelessly to ensure that each member receives personalized service tailored to their unique needs. Our strong financial foundation allows us to offer competitive rates on loans and deposits while maintaining the highest levels of security and compliance. In response to the changing landscape of banking, we have embraced digital advancements that enhance convenience for our members. Our online and mobile banking platforms allow you to manage your finances anytime and anywhere while ensuring ADA compliance so that all individuals can access our services comfortably.

Join Us!

As we continue to grow and adapt, we invite you to become part of the Freedom First family. Experience firsthand the benefits of membership at one of Virginia's leading credit unions. Whether you're looking for financial advice or simply want a reliable place to manage your money, we're here for you. To learn more about how you can join Freedom First or to explore our range of services further, please visit our website or call us at 540-342-4515 today!

Our Mission

At Freedom First, our mission is simple yet profound: to empower our members through exceptional financial services while fostering a sense of community and support. We believe that everyone deserves access to fair financial opportunities. This mission drives us to provide various services including checking and savings accounts, auto loans, mortgages, personal loans, and business banking solutions. Our commitment extends beyond financial transactions. We actively engage with the Roanoke community through various outreach programs and partnerships. Whether it's helping families secure their first home or supporting local businesses with tailored financial solutions, we strive to make a positive impact.

Branch Location & Accessibility

Welcome to Freedom First at our convenient location on Colonial Avenue in Roanoke, Virginia! Nestled at 2221 Colonial Ave SW, this branch is easily accessible for our members and is close to local landmarks that make banking a breeze. Whether you're stopping by after a visit to nearby shopping centers or enjoying a day out in the city, we're here to help with all your banking needs. Our branch offers ample parking and features designed to ensure accessibility for everyone. With ADA-compliant facilities and ramps available, we strive to make your visit as comfortable as possible. At Freedom First, we understand that your time is valuable. That's why we keep our doors open from Monday through Friday, 9 AM to 6 PM, giving you plenty of opportunities to stop by when it fits your schedule. If you're unable to visit us in person, don't worry our ATM services are available for quick withdrawals and balance checks anytime! While members can visit us at 2221 Colonial Ave SW, official correspondence should be sent to the same address. If you have any questions or need assistance, feel free to give us a call at 540-342-4515. We invite you to discover the wide range of personal banking services we offer everything from checking and savings accounts to auto loans and mortgage options. So why wait? Stop by Freedom First today and let us help you achieve your financial goals!

Member Eligibility

At Freedom First, we believe that becoming a member is more than just opening an account it's about joining a community that genuinely cares for its members. If you live, work, worship, or attend school in the Roanoke area, you're likely eligible to join us. We welcome individuals from various backgrounds and financial situations, so whether you're looking for personal banking solutions or planning for your future, you'll find supportive resources here. For detailed eligibility criteria, feel free to check out our page at http://www.freedomfirst.com/about-us/who-we-are/membership-eligibility. Getting started is easy! You can open an account with us by visiting our online application at https://apply.freedomfirst.com/cu/viewsubmittedloans.aspx?enc=kw21wblm1yxpjjabdozadwvncngeo8n0klsfjprz1ftt3toc2cyouujuzurhtv6f, or simply give us a call at (540) 342-4515. Our friendly team is ready to help you every step of the way. Experience the benefits of being part of Freedom First where your financial goals meet personal service in a welcoming environment.

Business Banking & Commercial Services

Business Loans that Fuel Growth

Our commitment to supporting businesses is evident, with investments in business growth through our commercial lending programs: - We've funded over $897 in commercial loans for our members, helping businesses scale and succeed. - We also support the broader business community with $6 in non-member commercial loans, providing flexible financing solutions. - With an outstanding commercial loan portfolio of $490,850,324, we continue to drive economic growth by financing new and expanding businesses.

Merchant Services that Make Transactions Easy

Imagine running your business smoothly while efficiently handling transactions. Our merchant services provide reliable payment processing options that allow you to focus on what you do best serving your customers. With tools designed for both brick-and-mortar stores and online platforms, managing your cash flow has never been easier. Located at 2221 Colonial Ave Sw Roanoke Va 24015 in Roanoke, VA, we're here to empower your business journey. Reach out at (540) 342-4515 or visit us today to discover how we can help you thrive!

Comprehensive List Of Services

ATM & Cash Withdrawal Services

We understand the importance of quick access to cash. Our branch offers ATM services, allowing basic transactions like withdrawals and balance checks whenever you need them. At Freedom First, we pride ourselves on making banking simple and accessible for everyone in Roanoke. Our friendly team is committed to helping you achieve your financial goals with confidence and ease. Ready to explore all that we have to offer? Visit us at 2221 Colonial Ave Sw Roanoke Va 24015 or give us a call at (540) 342-4515 today! For more information on how to open an account or become a member, check out our website at Towers. We look forward to serving you!

Auto Loans & Vehicle Financing

For those in the market for a new set of wheels, our auto loans and vehicle financing options are competitive and flexible. Whether you're buying a new car or refinancing an existing loan, we work with you to find terms that suit your budget.

Business Banking

If you're an entrepreneur, you'll appreciate our dedicated business banking services, including merchant services and business loans. We aim to help local businesses thrive by offering tailored financial solutions that foster growth.

Credit Cards with Rewards

Our credit cards with rewards allow you to earn points for everyday purchases, which can be redeemed for travel, merchandise, or cash back. It's an excellent way to get more from your spending while building credit responsibly.

Mortgage Loans & Refinancing

Thinking about buying a home? Our mortgage loans come with various options to help first-time buyers and seasoned homeowners alike. We also offer refinancing solutions that could lower your monthly payments or help you tap into your home's equity.

Online & Mobile Banking

In today's fast-paced world, convenience is key. That's why we provide robust online and mobile banking features that let you manage your accounts anytime, anywhere. You can check balances, transfer funds, pay bills, and even send money through our person-to-person service all from the palm of your hand.

Personal Banking

When it comes to personal banking, we offer a variety of options tailored to fit your lifestyle. Our checking and savings accounts make it easy for you to manage your day-to-day finances while earning interest on your savings. If you're looking for ways to finance major purchases or consolidate debt, our personal loans and debt consolidation services can provide the relief you need.

Digital & Online Banking

Enhanced Security and Convenience

Security is always a top priority for us at Freedom First. We offer electronic signature authorization for a smooth and secure way to sign documents digitally. Additionally, e-statements are available so you can keep track of your financial records without the clutter of paper statements. Our mobile application is another great tool that enhances accessibility. You can download it to manage your accounts right from your smartphone. This means that whether you're at home or out running errands, you have real-time access to all your banking needs. In today's fast-paced world, Freedom First is committed to providing not just convenience but also peace of mind with our robust digital banking services. Join us today and experience how simple managing your finances can be!

Key Features of Our Digital Banking Services

With just a few clicks at https://www.freedomfirst.com/, you can access 24/7 online banking services. This means you can check your account balances, view transaction history, and even manage your loans anytime, anywhere. Our user-friendly interface ensures that even those new to online banking can navigate smoothly. For those looking to simplify their payments, our mobile payments feature allows you to pay for purchases directly from your phone. Plus, if you need to send money to friends or family, our person-to-person transfer option makes it quick and hassle-free.

Financial Strength

At Freedom First, financial security is not just a goal it's a promise. Our members count on us for stability, and we take that responsibility seriously. We want you to feel confident knowing that your credit union stands strong in today's economy. With a net worth of $112,468,858, we maintain robust financial health, allowing us to offer better rates, lower fees, and enhanced member services. Our net worth ratio of 9.67% demonstrates a solid capital foundation, ensuring that we can continue providing loans, competitive savings rates, and uninterrupted services even in uncertain economic times. Members' savings are secured through $161,407,250 in share certificates and $311,365,983 in money market shares, offering stable and rewarding financial growth opportunities. Unlike traditional banks, we prioritize our members. With non-member deposits at $58,360,552, we ensure that our resources are focused on benefiting you through better loan rates, lower fees, and exclusive perks. With $85,004,767 in undivided earnings, we reinvest in innovative banking tools, stronger lending options, and enhanced security measures to serve our members better. Our lending capacity is significant, with $8,416 in used auto loans and a total of $990,578,306 in loans and leases supporting our members' financial goals across various sectors. Our operational efficiency is reflected in our $1,700,582, which enables us to continue offering competitive loan rates and solid financial products for our members. We also take pride in having 219 full-time employees and 2 part-time employees who are always ready to serve you with a knowledgeable, committed team. Total Share and Deposit Accounts stand at 106,752, showing a strong and growing member base that trusts us with their finances. Together with net shares available for lending totaling $0, our structure supports both current needs and future growth. Our financial strength means we can continue serving you with confidence. Whether you're saving, borrowing, or planning for the future, Freedom First is your trusted partner. Visit us at 2221 Colonial Ave Sw Roanoke Va 24015 or call (540) 342-4515 to learn more about how we can help you achieve your financial goals. *Performance insights and financial data are sourced from the National Credit Union Administration (NCUA) at: https://www.ncua.gov, based on the latest results.*

Loan Offering

Auto Loans

Looking to buy a new car? Our auto loans offer some of the lowest rates in the industry, with over $134,319,351 in used vehicle loans and $37,496,608 in new vehicle loans already helping members get on the road. Whether you're purchasing a brand-new model or a reliable used vehicle, our team is here to assist you through every step of the process.

Business Financing

For business owners looking for growth opportunities, our outstanding commercial loans totaling $490,850,324 provide the capital needed to expand operations or invest in new projects. We are dedicated to supporting local businesses and helping them thrive.

Mortgage Loans

Thinking about homeownership? Our mortgage options, including Junior Lien 1-4 Family Residential Properties loans totaling $50,133,916, make buying or refinancing simple. We are committed to providing competitive rates and flexible terms to help you secure your dream home.

Refinancing Options

If you're considering refinancing your current loans for better rates or terms, we have options available that may suit your needs. Please reach out to us for more information on eligibility and how we can assist you in making financially sound decisions. At Freedom First, our commitment is not just about lending; it's about building relationships and supporting your journey toward financial well-being. For any questions or to get started on your loan application today, call us at 540-342-4515. Performance insights and financial data are sourced from the National Credit Union Administration (NCUA) at: https://www.ncua.gov, based on the latest results. Let us help you find the right loan solution tailored just for you!

Unsecured Credit Card Loans

Managing finances can be challenging, but our unsecured credit card loans with a total of $14,017,837 can offer you the flexibility you need. With straightforward terms and no collateral required, these loans help you take control of your spending while building your credit score.

Loan Aggregator

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FREEDOM FIRST FEDERAL CREDIT UNION - Roanoke, VA

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