Freedom First Credit Union Roanoke VA | Quick Personal Loans & Business Banking

Introduction

Welcome to Freedom First, your trusted partner in financial success, located at 3565 Orange Ave Ne, Roanoke, VA 24012. Since our establishment in 1956, we have proudly served over 62,611 members, offering a wide range of financial services tailored to meet the needs of our community. With total assets amounting to an impressive $1,155,497,401 and total deposits reaching $46,877,657, we are committed to providing stability and support for all our members. At Freedom First, we believe in building strong relationships with our community. Under the leadership of CEO Paul Phillips and Board President David Lowen, we strive to create a welcoming environment where you can achieve your financial goals. Whether you're looking for personal banking options like checking and savings accounts or need assistance with auto loans and mortgages, our dedicated team is here to help. For your convenience, while you can visit us at our branch location, official correspondence should be directed to our mailing address: 5240 Valleypark Dr, Roanoke, VA 24019-3002. We invite you to explore the many ways we can assist you on your financial journey. Feel free to reach out by phone at 540-389-0244 or visit our website at Freedom First for more information about our services. Your financial well-being is our priority!

Branch History & Mission

Community Connections

Partnerships with local organizations further strengthen our role within the community. Through these collaborations, we work on projects that create real change and provide support where it's needed most. From financial literacy workshops to sponsorships of local events, we aim to uplift those around us.

Join Us!

As we look ahead, we invite you to become part of the Freedom First family. Experience personalized service designed with your needs in mind. Visit us during our operating hours Monday through Friday from 9 AM to 5 PM (with extended hours on Fridays until 6 PM and Saturdays from 9 AM to noon) or give us a call at 540-389-0244 for more information. Together, let's build a brighter future! Join us today and discover how Freedom First can help you achieve your financial goals while supporting our vibrant community. For more details on membership eligibility or to open an account online, please visit our website.

Our Journey

From our humble beginnings, Freedom First has experienced significant milestones that have shaped who we are today. With total assets now exceeding $1.15 billion, we have continuously adapted to meet the evolving needs of our members while maintaining our core values of trust and integrity. Our branch is conveniently situated at 3565 Orange Ave NE, Roanoke, VA 24012 just a stone's throw away from popular local landmarks. Whether you're driving through or stopping by for a visit, you'll find us ready to assist you with all your financial needs. While members can visit us at our branch address, official correspondence should be sent to our mailing address at 5240 Valleypark Dr, Roanoke, VA 24019-3002.

Our Mission

At Freedom First, our mission goes beyond providing financial services; it is about making a positive impact in the lives of those we serve. We strive to empower individuals and families through accessible banking solutions like checking and savings accounts, auto loans, mortgages, personal loans, and more. We also believe in giving back to our community. Our team regularly participates in outreach efforts that support local causes and initiatives aimed at improving the quality of life for all residents. We understand that today's world is rapidly changing. That's why we've embraced digital advancements to enhance your banking experience offering online and mobile banking options that allow you to manage your finances anytime and anywhere. Our commitment extends to ensuring that our services are accessible to everyone by adhering to ADA compliance standards.

Branch Location & Accessibility

Connect With Us

Got questions? Give us a call at 540-389-0244. We're here to make your banking experience smooth and enjoyable! Whether you're looking for personal banking services or business solutions, we invite you to come by and see how Freedom First can support you in achieving your financial goals. We can't wait to meet you!

Convenient Access and Amenities

At Freedom First, we understand that accessibility matters. Our branch features ADA-compliant facilities, ensuring that everyone can visit us comfortably. We offer ample parking right outside our doors for your convenience. Plus, with our drive-thru service available, you can handle transactions without leaving your vehicle. Need cash? Enjoy hassle-free access to our ATM as well.

Welcoming Hours for Your Busy Schedule

We know life can get busy, which is why we offer flexible operating hours to accommodate your schedule. Visit us Monday through Thursday from 9 AM to 5 PM, Friday from 9 AM to 6 PM, or stop by on Saturday from 9 AM to 12 PM for your banking needs. Our friendly team is eager to help you with everything from checking and savings accounts to auto loans and personal financing. While members can visit us at our branch location for all transactions, official correspondence should be sent to our mailing address at 5240 Valleypark Dr, Roanoke, VA 24019-3002.

Member Eligibility

At Freedom First, we believe that joining our community is more than just opening an account; it's about becoming part of a family that supports each other. To become a member, you'll need to meet a few simple eligibility criteria. Generally, if you live, work, worship, or attend school in the Roanoke area, you are welcome to join us. We also invite family members of existing members to be part of our credit union family. This means you have access to a range of financial services tailored just for you, including competitive rates on loans and savings accounts that can help you achieve your financial goals. Getting started with us is easy! You can find all the detailed eligibility information at http://www.freedomfirst.com/about-us/who-we-are/membership-eligibility, which will guide you through what it takes to join. Once you're ready, simply visit us at our branch located at 3565 Orange Ave Ne Roanoke Va 24012 or give us a call at (540) 389-0244 to open your account online. We can't wait to welcome you into the Freedom First community!

Business Banking & Commercial Services

Business Loan Options

Imagine being able to expand your operations, hire more staff, or invest in new technology all thanks to the right financing. Our commitment to supporting businesses is evident, with investments in business growth through our commercial lending programs: - We've funded over $927 in commercial loans for our members, helping businesses scale and succeed. - We also support the broader business community with $6 in non-member commercial loans, providing flexible financing solutions. - With an outstanding commercial loan portfolio of $482,307,881, we continue to drive economic growth by financing new and expanding businesses.

Merchant Services

In addition to loans, our merchant services are designed to simplify your payment processing. Whether you run a small shop or a large enterprise, we can help you accept payments easily and securely. Imagine having more time to focus on what really matters serving your customers and growing your business. Located conveniently at 3565 Orange Ave Ne Roanoke Va 24012 in Roanoke, VA, our team is ready to assist you. Reach out at (540) 389-0244 to learn more about how we can support your business goals!

Comprehensive List Of Services

Access and Convenience

We understand that life gets busy, which is why we prioritize convenience in everything we do. With ATM access available for quick cash withdrawals and balance checks, along with 24/7 online banking options, managing your finances has never been easier. At Freedom First, we're more than just a credit union; we're part of the community. Our mission is to support you in achieving your financial goals with services that are both accessible and beneficial. If you're ready to explore how we can assist you further or if you have any questions about our offerings, please don't hesitate to reach out at (540) 389-0244 or visit us at 3565 Orange Ave Ne Roanoke Va 24012. Join us today at Bonsack Branch your trusted partner in financial success!

Auto Loans & Vehicle Financing

Thinking about buying a new car? Our auto loans make it easy to finance your next vehicle. We offer competitive rates and flexible terms that cater to your budget. Whether you're eyeing a brand-new model or a reliable used car, we're here to guide you through the financing process.

Business Banking Services

For our business members, we offer comprehensive banking services including merchant services and business loans. Running a business is challenging enough; let us help streamline your finances so you can focus on what really matters growing your company.

Credit Cards with Rewards

Our credit cards come with exciting rewards that let you earn points on everyday purchases. Whether it's cash back or travel rewards, you'll find a card that suits your spending habits and helps you save money over time.

Mortgage Loans & Refinancing

Homeownership dreams can become a reality with our mortgage loans. We provide various mortgage options tailored to first-time buyers and those looking to refinance their existing loans. Our experienced team will work closely with you to find the best solution for your situation.

Personal Banking Solutions

Managing your money should be simple and convenient. That's why we offer various personal banking options, including checking and savings accounts that fit your lifestyle. With our online and mobile banking features, you can easily check balances, make transfers, and pay bills right from your smartphone or computer. Imagine being able to deposit checks without ever stepping foot in the branch! Plus, if you prefer in-person service, our drive-thru is open for quick transactions like deposits and withdrawals.

Personal Loans & Debt Consolidation

Need a little extra cash? Our personal loans are designed for various needs, from unexpected expenses to planned purchases. If you're dealing with multiple debts, consider our debt consolidation services. We can help simplify your finances by combining them into one manageable monthly payment.

Digital & Online Banking

Key Services

Our online banking services are available 24/7 at https://www.freedomfirst.com/, allowing you to check your balances, pay bills, and transfer funds without stepping foot in a branch. Whether you're at home or on the go, you can access your accounts whenever you need to. We also offer electronic signature authorization, making it simple to complete transactions securely from your device. No more printing and signing documents just sign digitally and you're all set! For those who prefer a paperless approach, our e-statements provide an easy way to keep track of your finances while being eco-friendly. You can view and download your statements anytime.

Mobile Features

The convenience continues with our mobile banking application, which is available for download on most devices. With this app, you can make mobile payments easily and securely, ensuring you have quick access to your funds when needed. Plus, our person-to-person transfer feature allows you to send money to friends or family in just a few taps! At Freedom First, we prioritize your security while providing these services. You can trust that your information is safe with us as you manage your accounts online. In summary, whether you're checking balances, making payments, or transferring money, our digital and online banking features are designed for accessibility and ease-of-use. Join us at Freedom First and experience banking that fits your lifestyle!

Financial Strength

Member-Centric Savings Options

Members' savings are secured through $138,389,878 in share certificates and $378,375,478 in money market shares, offering stable and rewarding financial growth opportunities. Unlike traditional banks, we prioritize our members. With non-member deposits at $67,629,094, we ensure that our resources are focused on benefiting you through better loan rates, lower fees, and exclusive perks.

Operational Efficiency

Our $1,700,582 reflects our operational efficiency, enabling us to continue offering competitive loan rates and solid financial products for our members. We also take pride in having 230 full-time employees and 4 part-time employees who are always ready to assist you with a knowledgeable, committed team.

Reinvestment for Growth

With $89,006,042 in undivided earnings, we reinvest in innovative banking tools, stronger lending options, and enhanced security measures to serve our members better. Our commitment to community support is reflected in the $8,197 in used auto loans and $970,054,392 in total loans and leases that help our members achieve their financial goals.

Strong Capital Foundation

With a net worth of $115,183,853, we maintain strong financial health, allowing us to offer better rates, lower fees, and enhanced member services. Our net worth ratio of 10.00% demonstrates a solid capital foundation, ensuring that we can continue providing loans, competitive savings rates, and uninterrupted services even in uncertain economic times.

Trustworthy Partnership

Net Shares (Funds available for lending and investments): $0. Total Share and Deposit Accounts: 105,306, showing a strong and growing member base that trusts us with their finances. Our financial strength means we can continue serving you with confidence. Whether you're saving, borrowing, or planning for the future, Freedom First is your trusted partner. Visit us at 3565 Orange Ave Ne Roanoke Va 24012 or call (540) 389-0244 to learn more about how we can help you achieve your financial goals.

Loan Offering

Auto Loans

Looking to buy a new car? Our auto loans offer some of the lowest rates in the industry, with over $120,948,163 in used vehicle loans and $32,211,110 in new vehicle loans already helping members get on the road. Whether you're interested in financing a brand-new vehicle or opting for a reliable used one, our team is here to assist you every step of the way.

Business Financing

For business owners seeking growth opportunities, our outstanding commercial loans total $482,307,881. These loans provide the capital needed for expansion or operational costs. Whether you're starting a new venture or looking to scale an existing business, we have lending options that cater specifically to entrepreneurs.

Credit Card Loans

Managing finances effectively is crucial, and we also offer flexible terms on unsecured credit card loans. With a total of $14,368,330 in unsecured credit card loans available, members can enjoy peace of mind knowing they have access to funds when needed most. This option can be particularly useful for those looking to consolidate debt or make larger purchases without high-interest rates.

Mortgage Loans

Thinking about homeownership? Our mortgage options make buying or refinancing simple. We offer Junior Lien 1-4 Family Residential Properties loans totaling $50,663,951, designed to fit various budgets and financial situations. If you're looking to purchase your first home or refinance an existing mortgage for better rates, our experienced staff can guide you through the process.

Refinancing Options

If you're considering refinancing your current loans or mortgages for better terms or lower payments, our team can help assess your eligibility and find the best fit for your situation. This could lead to significant savings over time. Our branch is located at 3565 Orange Ave Ne Roanoke Va 24012, and we invite you to reach out with any questions at 540-389-0244. Our operating hours are Monday through Friday from 9 AM to 5 PM and Saturday from 9 AM to 12 PM. Performance insights and financial data are sourced from the National Credit Union Administration (NCUA) at: https://www.ncua.gov, based on the latest results. We're committed to supporting our members with transparent information and services that make managing finances easier than ever. Explore your loan options today and see how Freedom First can help you take the next step towards achieving your financial dreams!

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FREEDOM FIRST FEDERAL CREDIT UNION - Roanoke, VA

Type of Loan Offerings

Home Equity Loans

Personal Loans

Vehicle Loans

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