Family First Credit Union Rochester NY | Best Auto Loans & Business Banking

Introduction

Welcome to Family First Of Ny, your trusted partner in financial services since 1969! Located at 2520 Browncroft Blvd, Rochester, NY 14625, our Penfield Branch is dedicated to providing personalized banking solutions that meet the unique needs of our community. With a strong membership base of 15,397 and total assets amounting to an impressive $322,036,908, we take pride in being a cornerstone of financial support for families and businesses alike. At Family First Of Ny, we understand the importance of community. That's why we offer a range of services, from personal banking accounts and auto loans to business loans and mortgage refinancing. Our commitment is reflected not only in our robust offerings but also in our strong financial health, with total deposits reaching $511,114 and a net worth of $34,937,990. Our experienced team, led by CEO Thomas Dambra and Board President Barbara Moehle, is here to guide you through every step of your financial journey. While members can visit us at our branch for all their banking needs, official correspondence should be sent to the same address: 2520 Browncroft Blvd, Rochester, NY 14625. We invite you to reach out to us at (585) 586-8225 or explore our website at Family First Of Ny for more information about our services. Join us today and experience how Family First Of Ny is more than just a credit union; we're a family dedicated to helping you achieve your financial goals!

Branch History & Mission

Community Engagement

Family First Of Ny takes pride in being more than just a financial institution; we are a part of the fabric of Rochester. Our partnerships with local organizations help us give back meaningfully while creating lasting relationships within the community. Whether it's through educational workshops or sponsorships of local events, we strive to make a positive impact. Our branch features ADA-compliant facilities ensuring accessibility for all members and their families. Additionally, we provide various ways for members to connect with us digitally through online banking services and mobile applications designed for ease of use. As you consider your financial journey, we invite you to join Family First Of Ny and experience firsthand how we can support your goals. Together, let's build a brighter future for you and our community! For more information or assistance, please call us at 585-586-8225 or visit our website at Family First Of Ny.

Our Journey

From humble beginnings, Family First Of Ny has evolved significantly. We began as a small credit union focused on providing essential financial services. Today, we proudly manage total assets of $322,036,908. This growth reflects not just our success but also the trust placed in us by our members. As we expanded our offerings, we embraced digital advancements to ensure banking is accessible and convenient for everyone. Our services include personal banking options like checking and savings accounts, auto loans, mortgages, and business banking solutions.

Our Mission

At the heart of Family First Of Ny lies our mission: to enhance the lives of our members through exceptional financial services while supporting the communities we serve. We believe in empowering individuals with the knowledge and resources they need to make informed financial decisions. Our commitment goes beyond just numbers; we actively engage in community outreach programs that uplift local initiatives and foster collaboration among residents. While members can visit us at 2520 Browncroft Blvd, official correspondence should be sent to the same address for clarity. In addition to our welcoming lobby hours Monday through Thursday from 9:00 AM to 4:30 PM, Wednesdays from 10:00 AM to 4:30 PM, and Fridays until 6:00 PM we offer drive-thru banking on Saturdays from 9:00 AM to 1:00 PM for added convenience.

Branch Location & Accessibility

Connect with Us

Have questions or need assistance? Don't hesitate to give us a call at 585-586-8225. Our dedicated team is ready to help you navigate your financial journey. We invite you to visit us soon at the Penfield Branch your trusted partner in achieving financial success!

Nearby Landmarks and Accessibility

Situated near popular landmarks in Rochester, our branch is in a prime location that's easy to find. If you're coming from the surrounding areas, you'll appreciate the ample parking available right at our location. We are committed to making banking accessible for everyone, featuring ADA-compliant facilities including ramps and spacious entrances.

Operating Hours and Services

We want to make your banking experience as smooth as possible. Our lobby hours are designed to fit your schedule: we're open Monday, Tuesday, and Thursday from 9:00 AM to 4:30 PM, Wednesday from 10:00 AM to 4:30 PM, and Friday until 6:00 PM. For those who prefer drive-thru services, we're here on Saturdays from 9:00 AM to 1:00 PM. At Family First Of Ny, we offer a wide range of personal banking services like checking and savings accounts, auto loans, mortgage options, and credit cards with rewards. You can also access ATM services conveniently at our branch. Plus, if you're a member of a partner credit union, take advantage of shared branch transactions for deposits and withdrawals.

Member Eligibility

At Family First Of Ny, we believe that everyone deserves access to a supportive community where their financial needs are met with care and understanding. Becoming a member is easy and welcoming! If you live, work, worship, or attend school in the area around 2520 Browncroft Blvd Rochester Ny 14625, you're likely eligible to join our family. We're dedicated to providing personalized service and a range of benefits designed just for you, from competitive loan rates to savings options that help you grow your money. To start your journey with us, simply visit our website for more detailed eligibility criteria at . Once you're ready to open an account, the process is straightforward just head over to https://borrower-portal.familyfirstny.com/#/get-started. If you have any questions or need assistance along the way, don't hesitate to reach out at (585) 586-8225. We're here to help you every step of the way!

Business Banking & Commercial Services

Practical Merchant Services

But it doesn't stop there. We offer merchant services that simplify daily transactions, making it easier for you to focus on what you do best running your business. Imagine processing payments quickly at your café or retail store without any hassle. Our reliable payment solutions ensure you can serve your customers efficiently, keeping them happy and coming back for more. Located at 2520 Browncroft Blvd Rochester Ny 14625 in Rochester, NY, we're here to partner with you on your journey to success. Reach out today at (585) 586-8225 and let's explore how we can help your business grow!

Supporting Your Growth

Our commitment to supporting businesses is evident, with investments in business growth through our commercial lending programs: - We've funded over $125 in commercial loans for our members, helping businesses scale and succeed. - We also support the broader business community with $3 in non-member commercial loans, providing flexible financing solutions. - With an outstanding commercial loan portfolio of $37,074,927, we continue to drive economic growth by financing new and expanding businesses.

Comprehensive List Of Services

ATM & Cash Withdrawal Services

Need cash quickly? Our ATM services are available 24/7 for quick withdrawals and balance checks. If you prefer a more traditional approach, our drive-thru banking offers simple transactions like deposits and withdrawals without leaving your car.

Business Banking Services

For our business members, we offer comprehensive banking solutions, including merchant services and business loans. We understand how important it is for businesses to have reliable financial support, so we strive to make banking easy and accessible.

Convenient Online & Mobile Banking

In today's fast-paced world, convenience is key. That's why we provide robust online and mobile banking services that allow you to manage your finances from anywhere. You can pay bills, transfer funds, or check your balance all from the comfort of your home or on the go.

Credit Cards with Rewards

Don't forget about our credit cards with rewards! They not only provide the convenience of cashless transactions but also allow you to earn points on your everyday purchases. Imagine dining out or shopping for groceries while earning rewards that can benefit you in the long run.

Personal Banking Solutions

Our personal banking services are tailored to meet the diverse needs of our members. Whether you're looking to open a checking or savings account, we offer options that can help you manage your money effectively. Need a vehicle? Our auto loans and vehicle financing programs make it easy for you to get behind the wheel without the hassle. For those considering purchasing a home, our mortgage loans and refinancing options are here to guide you. We understand that buying a house is a significant decision, and we're committed to providing competitive rates and personalized service throughout the process. Plus, if you're facing financial challenges, our personal loans and debt consolidation services can help ease your burden.

Shared Branch Transactions

If you're traveling or unable to visit us directly, don't worry! We participate in shared branching networks, which means you can perform basic transactions at partner credit unions as well. At Family First Of Ny, we're here for you every step of the way. With friendly staff ready to assist you and innovative digital features designed for ease of access, we're committed to making your banking experience smooth and enjoyable. Ready to explore what we have to offer? Visit us at 2520 Browncroft Blvd Rochester Ny 14625 or give us a call at (585) 586-8225 today! Your financial journey starts here.

Digital & Online Banking

Key Features

With our online banking services, you can easily access your accounts anytime through our user-friendly website at https://home.familyfirstny.com/. Need to sign documents? We've got you covered with electronic signature authorization, allowing you to complete transactions without the hassle of paperwork. Prefer to go paperless? Enjoy the benefits of e-statements, which are not only eco-friendly but also help you keep track of your finances effortlessly. Plus, if you're someone who loves using mobile payments, you'll be thrilled to know that we support this feature too making it easy to pay with just a tap of your phone.

Stay Connected

Our mobile application makes it simple to manage your accounts right from your smartphone. From checking balances to making person-to-person transfers, everything is just a few clicks away. No more waiting in line; now you can transfer funds or pay bills whenever it suits you. Security is a top priority for us. With robust measures in place, you can have peace of mind knowing that your financial information is safe with us. All these features are designed not just for convenience but also for real-time account management, so you're always in control. Experience the ease and accessibility of digital banking at Family First Of Ny today!

Financial Strength

Commitment to Innovation

With $34,937,990 in undivided earnings, we reinvest in innovative banking tools and stronger lending options to serve our members better. Our lending capacity supports your financial goals across various sectors with $11,126 in used auto loans and a total of $263,641,155 in loans and leases available.

Growing Member Base

Total Share Accounts stand at 35,940, showing a strong and growing member base that trusts us with their finances. Our net shares available for lending and investments amount to $2,184,728, further enhancing our ability to support our community's needs. Our financial strength means we can continue serving you with confidence. Whether you're saving or borrowing or planning for the future, Family First Of Ny is your trusted partner. Visit us at 2520 Browncroft Blvd Rochester NY 14625 or call 585-586-8225 to learn more about how we can help you achieve your financial goals.

Operational Efficiency

Our operational efficiency is reflected in our net income of $0, which allows us to keep improving our offerings for you. We also take pride in having 58 full-time employees and 6 part-time employees, ensuring our branches are always ready to serve you with a knowledgeable and committed team.

Secure Savings Options

Members' savings are secured through $75,370,525 in share certificates and $36,246,081 in money market shares, offering stable and rewarding financial growth opportunities. Unlike traditional banks, we prioritize our members. With non-member deposits at $9,459,924, we ensure that our resources are focused on benefiting you through better loan rates, lower fees, and exclusive perks.

Solid Financial Health

With a net worth of $34,937,990, we maintain strong financial health, allowing us to offer better rates, lower fees, and enhanced member services. Our net worth ratio of 10.85% demonstrates a solid capital foundation, ensuring that we can continue providing loans, competitive savings rates, and uninterrupted services even in uncertain economic times.

Loan Offering

Auto Loans

Looking to buy a new car? Our auto loans offer some of the lowest rates in the industry. We currently have $14,383,999 in used vehicle loans and $7,881,884 in new vehicle loans already helping members get on the road. Whether you're looking for financing for a brand-new model or a reliable used vehicle, our competitive rates and flexible terms ensure that you can find the right fit for your budget.

Credit Lines and Unsecured Credit Cards

For those looking for additional financial flexibility, we provide credit lines with a total amount of $117,308,193 available to our members. Additionally, we also offer flexible terms on unsecured credit card loans. Currently, we have $4,020,721 in unsecured credit card loans helping members manage their finances effectively. This allows you to have access to funds when needed without having to worry about collateral.

Mortgage Loans

Thinking about homeownership? Our mortgage options make buying or refinancing simple. We offer Junior Lien 1-4 Family Residential Properties loans totaling $37,734,954, which are designed to help you navigate the process of purchasing or refinancing your home with ease. Our team is here to guide you through every step of the way and answer any questions you may have about eligibility and refinancing options.

Support for Business Owners

If you're a business owner seeking funding for growth or expansion, our outstanding commercial loans total $37,074,927. These loans provide essential capital that can help take your business to the next level. At Family First Of Ny, we aim to make borrowing straightforward and accessible. If you're considering any of our loan products or need more information about refinancing options available to you, please don't hesitate to reach out. You can contact us at 585-586-8225, and one of our knowledgeable staff will assist you. Performance insights and financial data are sourced from the National Credit Union Administration (NCUA) at: https://www.ncua.gov based on the latest results. We look forward to serving you and being part of your financial success!

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Family First Of Ny