Family Financial Credit Union Norton Shores MI | Best Auto Loans & Low Mortgage Rates

Introduction

Welcome to Family Financial, your trusted partner in financial well-being located at 3575 Henry St, Norton Shores, MI 49441. Since our establishment in 1959, we have proudly served our community with integrity and commitment, growing to a membership of over 16,706 individuals who rely on us for their financial needs. With total assets exceeding $154 million, we are dedicated to providing personalized banking solutions that empower our members to achieve their goals. At Family Financial, we understand the importance of community and strive to make a positive impact through our various services. Whether you're looking for checking and savings accounts, auto loans, or credit cards with rewards, our offerings are designed with you in mind. With total deposits reaching $6,771,462 and a net worth of $18,515,890, we ensure that your funds are secure while also providing competitive rates that benefit you. Our leadership team is committed to maintaining this trust. Under the guidance of our CEO, Deb Dietz, and Board President, Kevin Huss, we prioritize transparency and member satisfaction in all our operations. Our dedicated staff of 42 employees is always ready to assist you with any inquiries or services you may need. While members can visit us at our branch location, official correspondence should be sent to the same address: 3575 Henry St, Norton Shores, MI 49441. We invite you to explore what makes Family Financial special. For more information about joining or accessing our services, please visit our website at www.ff-cu.org or give us a call at 231-733-4600. We look forward to welcoming you into the Family Financial community!

Branch History & Mission

At Family Financial, we are proud to be a cornerstone of the Norton Shores community since our establishment in 1959. Over the decades, we have grown from a small credit union into a trusted financial partner for more than 16,700 members. Located at 3575 Henry St, Norton Shores, MI 49441, our branch is not just a place for banking; it is where relationships thrive and community bonds strengthen. Our mission is simple yet profound: to provide exceptional financial services while actively supporting our community. We believe that when our members succeed, our entire community benefits. This commitment is reflected in our total assets of over $154 million and the diverse range of services we offer, including personal banking, auto loans, mortgages, and business banking solutions. Family Financial has always embraced innovation to serve our members better. With features like online banking and mobile payment options, we strive to make managing finances easy and accessible for everyone. Our physical presence also includes a drive-thru service for added convenience and an ATM available at our location. While members can visit us at 3575 Henry St, official correspondence should be sent to the same address as our mailing address. We understand that accessibility matters; therefore, we ensure that all facilities comply with ADA standards so everyone can enjoy our services without barriers. We take pride in being involved in the Norton Shores community through various outreach initiatives and partnerships with local organizations. Our staff is dedicated to making a positive impact beyond just banking our goal is to uplift those around us. If you're looking for a financial institution that puts its members first and values community support, we invite you to join Family Financial. Experience firsthand how we can help you achieve your financial goals while being part of something bigger. Together, let's build a brighter future! For more information or to become a member today, please call us at 231-733-4600 or visit our website at Family Financial.

Branch Location & Accessibility

Accessibility Features

Family Financial takes pride in being an inclusive environment. We are committed to ensuring that everyone can access our services comfortably. Our facility complies with ADA standards, featuring ramps and other accessibility options for those who may need them.

Call Us Today!

We invite you to drop by Family Financial or give us a call at 231-733-4600 if you have any questions or need assistance with your banking needs. Our friendly team is here to help! Join us today and discover how we can support your financial journey.

Comprehensive Banking Services

At Family Financial, we provide a wide range of services including personal banking solutions like checking and savings accounts, auto loans, mortgage options, and credit cards with rewards. Additionally, if you're looking for business banking support such as merchant services or business loans, we've got you covered too! Our ATM availability ensures that you can access cash whenever you need it without hassle. While members can visit us at our branch address for all their financial needs, please note that official correspondence should be sent to the same address: 3575 Henry St, Norton Shores, MI 49441.

Conveniently Located

Our branch is easily accessible and conveniently situated near local landmarks, making it simple for you to stop by. Whether you're coming from a busy day at work or running errands, our location allows for quick visits. Plus, with ample parking available, you won't have to worry about finding a spot.

Operating Hours That Work for You

We understand that your time is valuable. That's why we offer flexible operating hours designed to fit around your busy schedule. Our drive-thru service is available Monday through Friday from 7:30 AM to 5:30 PM, while our lobby welcomes you on Mondays and Wednesdays from 9 AM to 5 PM, Tuesdays from 10 AM to 5 PM, and Thursdays and Fridays from 9 AM to 5 PM. We also open on Saturdays from 9 AM to noon for drive-thru only service.

Member Eligibility

Joining the Family Financial community is a wonderful step towards enhancing your financial well-being, and becoming a member is easier than you might think! If you live, work, or worship in Muskegon County, you're likely eligible to join us. We welcome individuals from various backgrounds and are committed to supporting our members with personalized financial services that truly make a difference. Plus, as a member of Family Financial, you'll enjoy benefits like competitive rates on loans and savings accounts, along with friendly support from our dedicated team. To get started on your membership journey, simply visit us at our branch located at 3575 Henry St, Norton Shores, MI 49441. You can also check out the detailed eligibility criteria at this link. Once you're ready to open an account, head over to this page for easy online enrollment. If you have any questions or need assistance, don't hesitate to call us at 231-733-4600. We can't wait to welcome you into our family!

Business Banking & Commercial Services

Loan Options That Make a Difference

Our commitment to supporting businesses is evident, with investments in business growth through our commercial lending programs: - We've funded over $1 in commercial loans for our members, helping businesses scale and succeed. - We also support the broader business community with $25 in non-member commercial loans, providing flexible financing solutions. - With an outstanding commercial loan portfolio of $201,931, we continue to drive economic growth by financing new and expanding businesses.

Merchant Services for Everyday Needs

In addition to loans, we provide essential merchant services that simplify daily transactions. Whether you're processing payments or managing cash flow, our services are here to support you. Picture this: a busy Friday at your retail store where you can effortlessly accept payments from customers without any hassle. That's the kind of convenience we aim to deliver. Let's work together to take your business further. Visit us at 3575 Henry St Norton Shores Mi 49441 in Norton Shores, MI, or give us a call at (231) 733-4600 to learn more about how our business banking and commercial services can help you thrive!

Comprehensive List Of Services

Business Banking Solutions

For business owners, we offer specialized services like merchant services and business loans. Whether you're starting a new venture or looking to expand an existing one, our team is ready to support your ambitions with tailored financial solutions.

Convenient Transactions at Your Fingertips

In today's fast-paced world, convenience matters. That's why we provide easy access to cash through our ATM services and basic drive-thru banking for deposits and withdrawals. You can also complete basic transactions at any shared service center if you're a member of partner credit unions. Our commitment extends beyond traditional banking hours with features like person-to-person payments, allowing you to send money easily to friends or family without hassle.

Home Sweet Home Financing

If owning a home is on your mind, take advantage of our mortgage loans and refinancing services. We work closely with you to find the best mortgage solutions that fit your budget. Our experienced staff will guide you through every step, making the journey toward homeownership less daunting.

Let Us Help You Today!

At Family Financial, we believe in building lasting relationships with our members through exceptional service and innovative financial solutions. With our dedicated team ready to assist you at (231) 733-4600, now is the perfect time to explore all the ways we can help you achieve your financial goals. Visit us today at Main Office, where your financial future begins!

Personal Banking Made Easy

Whether you're just starting out or looking to expand your financial portfolio, our personal banking services have you covered. We offer checking and savings accounts tailored to fit your lifestyle. Imagine having easy access to your funds with our online and mobile banking options, which allow you to check balances, transfer money, and pay bills from the comfort of your home or on-the-go. When it comes to financing a vehicle, our auto loans and vehicle financing options provide competitive rates and flexible terms. Whether you're buying a new car or refinancing an existing loan, we're here to help you navigate the process smoothly.

Support for Your Financial Goals

Life can throw unexpected challenges your way, which is why having access to personal loans and debt consolidation options can be crucial. We offer personalized lending solutions that help you manage expenses or consolidate debt into one manageable payment. Additionally, enjoy the perks of our credit cards with rewards program. With every purchase, earn points that can be redeemed for cash back or exciting rewards because every dollar counts!

Digital & Online Banking

Key Services

Explore the features available at Family Financial through our online banking portal at https://www.ff-cu.org/. You can check your account balances, transfer funds, and pay bills with just a few taps or clicks. Plus, our mobile application makes it even simpler to handle your banking needs on the go. Need to send money to a friend? Our person-to-person transfer service lets you do just that without any hassle. Whether you're splitting a dinner bill or sending a gift, it's quick and easy. And if you prefer going paperless, we offer e-statements for your accounts, so you can keep track of your finances without cluttering your mailbox.

Security and Accessibility

Security is a top priority for us at Family Financial. While we currently do not offer electronic signature authorization, rest assured that all transactions are protected by robust security measures to keep your information safe. Our 24/7 online banking services mean that you're never far from managing your accounts. Whether it's day or night, you can access your financial information when it suits you best. And with mobile payments enabled, making purchases is as simple as tapping your phone. At Family Financial, we believe in making banking accessible and straightforward for all our members. We invite you to experience the ease of digital banking with us today!

Financial Strength

Commitment to Growth

With $18,427,460 in undivided earnings, we reinvest in innovative banking tools and stronger lending options to serve our members better. Our capacity supports members' financial goals with $9,866,226 in total loans and leases, including 3,625 used auto loans that help you drive towards your dreams.

Dedicated Team

We also take pride in having 32 full-time employees and 10 part-time employees, ensuring our branches are always ready to serve you with a knowledgeable team committed to your success. Total Share Accounts stand at 30,057, showing a strong and growing member base that trusts us with their finances. Our financial strength means we can continue serving you with confidence. Whether you're saving, borrowing, or planning for the future, Family Financial is your trusted partner. Visit us at 3575 Henry St Norton Shores MI 49441 or call 231-733-4600 to learn more about how we can help you achieve your financial goals.

Secure Savings Options

Members' savings are secured through $19,016,350 in share certificates and $33,372,974 in money market shares, offering stable and rewarding financial growth opportunities. Unlike traditional banks, we prioritize our members. We ensure that our resources are focused on benefiting you through better loan rates and exclusive perks.

Strong Financial Health

With a net worth of $18,515,890, we maintain robust financial health, allowing us to offer better rates, lower fees, and enhanced member services. Our net worth ratio of 11.96% demonstrates a solid capital foundation, ensuring that we can continue providing loans, competitive savings rates, and uninterrupted services even in uncertain economic times.

Loan Offering

Auto Loans

Looking to buy a new car? Our auto loans offer some of the lowest rates in the industry, with over $44,611,375 in used vehicle loans and $6,181,771 in new vehicle loans already helping members get on the road. Whether you're interested in financing a brand-new model or a reliable used option, our team is here to guide you through the process.

Business Loans

For business owners, our outstanding commercial loans totaling $201,931 provide the capital needed to grow and expand. We understand that running a business requires funding for various needs from equipment purchases to operational expenses and we are here to support your business endeavors.

Credit Card Loans

We also offer flexible terms on unsecured credit card loans, with a total of $3,861,613 in loans helping members manage their finances effectively. Our credit cards come with rewards and low-interest rates that can make managing everyday expenses easier.

Credit Lines

For those who prefer having access to funds whenever needed, our credit lines totaling $8,000,000 provide flexibility and peace of mind. This option allows you to borrow only what you need when you need it without the hassle of applying for a new loan each time.

Mortgage Loans

Thinking about homeownership? Our mortgage options make buying or refinancing simple. We offer Junior Lien 1-4 Family Residential Properties loans totaling $1,802,972. Whether you're purchasing your first home or looking to refinance an existing mortgage, our knowledgeable staff can assist you every step of the way.

Refinancing Options

If you're considering refinancing any existing loans or mortgages for better rates or terms, be sure to ask about our refinancing options available at Family Financial. We are dedicated to finding solutions that work best for your financial situation. Our branch is conveniently located at 3575 Henry St, Norton Shores, MI 49441. If you have any questions or would like more information about our loan offerings, please don't hesitate to reach out at 231-733-4600. Performance insights and financial data are sourced from the National Credit Union Administration (NCUA) at: https://www.ncua.gov, based on the latest results. At Family Financial, we're ready to help you take the next step toward achieving your financial dreams!

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