Complex Community Credit Union Lubbock TX | Low Mortgage Rates & Auto Loans

Introduction

Welcome to Complex Community, your trusted partner in financial well-being, located at 6402 Frankford Ave, Lubbock, TX 79424. Since our establishment in 1958, we have proudly served a growing membership of 42,979 individuals, providing them with the tools and resources needed to achieve their financial goals. Our commitment to our community is reflected not only in our personal service but also in our robust financial health, boasting total assets of $794,548,788 and total deposits reaching $120,735,303. At Complex Community, we understand that every member's journey is unique. That's why we offer a wide range of services tailored to meet your needs from checking and savings accounts to auto loans and mortgages. Whether you're looking to buy your first car or save for a dream home, we're here to help you every step of the way. Our leadership team is dedicated to fostering an environment where members feel valued and supported. Under the guidance of our CEO, Jason Berridge, and Board President, Jack Westerfeldt Jr, we strive to create meaningful relationships within our community while ensuring that our operations are transparent and accountable. While members can visit us at our branch address for all banking needs, official correspondence should be sent to the same address: 6402 Frankford Ave, Lubbock, TX 79424. Join us as we continue to grow together! For inquiries or assistance, don't hesitate to call us at 432-550-9126 or explore more about what we offer on our website here. We look forward to serving you!

Branch History & Mission

Community Engagement

We understand the importance of giving back. Over the years, we have partnered with local organizations to promote financial literacy and support community initiatives that uplift those around us. Whether it's sponsoring events or participating in local outreach programs, we are committed to making a positive impact. While members can visit us at 6402 Frankford Ave Lubbock Tx 79424, official correspondence should be sent to 6402 Frankford Ave, Lubbock, TX 79424 if it differs from our physical location. If you're looking for a credit union that genuinely cares about its members and their communities, consider joining Complex Community today! Experience firsthand how we can help you navigate your financial journey with confidence. For more information or to get started on your membership journey, please call us at (432) 550-9126 or visit our website at https://www.comcfcu.com/. Join us today and let's build a brighter future together!

Our Mission

At Complex Community, our mission goes beyond just providing financial products; we strive to empower our members through education and support. We believe in building lasting relationships with each member, helping them achieve their financial goals while fostering community growth. Our dedicated team works tirelessly to create an inclusive environment where everyone feels valued and supported. Our headquarters in Odessa may be miles away, but our roots are firmly planted here in Lubbock. We focus on digital advancements to make banking easier for you offering online banking, mobile payments, and e-statements that fit into your lifestyle. Accessibility is important to us; that's why we ensure ADA compliance across all our services.

Branch Location & Accessibility

Convenient Access

Our branch features ample parking and is equipped with ADA-compliant accessibility features, including ramps, ensuring that everyone can visit us with ease. If you prefer a quick stop, take advantage of our drive-thru banking services, where you can handle deposits and withdrawals without leaving your car.

Operating Hours

We know life can get busy, which is why our doors are open for you Monday through Friday from 8:30 AM to 5:30 PM. Whether you need assistance with personal banking, auto loans, or anything else, our friendly staff is ready to help during those hours.

Services Offered

At Complex Community, we offer a range of services tailored to fit your financial needs. From checking and savings accounts to auto loans and credit cards with rewards, we have solutions for both personal and business banking. Plus, for those on the go, our ATM services allow for easy cash withdrawals and balance checks anytime. While members can visit us at 6402 Frankford Ave Lubbock Tx 79424, official correspondence should be sent to our mailing address at 6402 Frankford Ave, Lubbock, TX 79424 if it's different. For any questions or additional assistance, feel free to give us a call at (432) 550-9126. We look forward to welcoming you into our community!

Member Eligibility

At Complex Community, we believe that becoming a member is like joining a family where you can access the support and resources you need to thrive. To be eligible for membership, you simply need to live, work, worship, or attend school in Lubbock or the surrounding areas. This means that if you're part of our vibrant community, you're already on your way to enjoying the benefits of being with us! Once you're a member, you'll have access to a variety of financial services designed to help you reach your goals, from checking accounts to loans and more. Getting started is easy! You can find all the detailed eligibility criteria at https://www.comcfcu.com/membership/, ensuring you're well-informed before you take the next step. When you're ready to open an account, just visit our website at https://www.financial-net.com/comcfcu/lending/internetloans or give us a call at (432) 550-9126. We're excited to welcome you into our community at 6402 Frankford Ave Lubbock Tx 79424!

Business Banking & Commercial Services

Merchant Services That Work for You

In addition to loans, we offer merchant services that simplify payment processing for your business. Picture this: your customers can pay easily and securely whether they're shopping online or at your storefront. Our solutions help streamline transactions, making it easier for you to focus on what matters most growing your business. With an outstanding commercial loan portfolio of $0, we continue to drive economic growth by financing new and expanding businesses right here in Lubbock, TX. Explore how Complex Community can be your partner in success today!

Tailored Loan Solutions

Our commitment to supporting businesses is evident, with investments in business growth through our commercial lending programs. We've funded over $0 in commercial loans for our members, helping businesses scale and succeed. For those outside our membership, we also support the broader business community with $0 in non-member commercial loans, providing flexible financing solutions.

Comprehensive List Of Services

Auto Loans & Vehicle Financing

If you're in the market for a new car, our Auto Loans & Vehicle Financing options make it simple to drive away in your dream vehicle. Whether you're buying new or used, we provide competitive rates that fit your budget. Our friendly staff is here to guide you through the financing process, ensuring a stress-free experience from start to finish.

Business Banking Services

For our entrepreneurial members, we offer robust Business Banking services including merchant services and business loans. Whether you're starting a new venture or looking to expand an existing one, we're committed to providing the financial support you need to succeed.

Convenient Access Anytime

With our commitment to convenience, you'll find that accessing your accounts has never been easier. Enjoy 24/7 access through online banking and mobile payments allowing you to manage transactions from anywhere at any time. Plus, our ATM services ensure that cash withdrawal is simple and accessible when you need it.

Credit Cards with Rewards

Enhance your spending power with our Credit Cards with Rewards program. Not only do these cards offer convenience for everyday purchases, but they also allow you to earn rewards that can be redeemed for travel, merchandise, or cash back making every dollar spent work harder for you.

Drive-Thru & Basic Transactions

For those quick transactions like deposits or withdrawals, take advantage of our basic drive-thru banking service. It's perfect for busy schedules where time matters most! In summary, Complex Community offers an array of financial products tailored just for you from personal banking solutions and auto loans to business services and convenient digital banking features. We invite you to visit us at 6402 Frankford Ave Lubbock Tx 79424 or call us at (432) 550-9126 today! Let's embark on this journey together toward achieving your financial dreams!

Mortgage Loans & Refinancing

Homeownership is a significant milestone, and at Complex Community, we're here to support you with our Mortgage Loans & Refinancing services. We know that purchasing a home can feel overwhelming, so we strive to make the mortgage process straightforward and transparent. If you already have a mortgage but want to lower your monthly payments or tap into your home equity, our refinancing options can help you achieve those goals.

Personal Banking Solutions

We understand that everyone has different banking needs, which is why we offer tailored Personal Banking options. Our checking and savings accounts are designed to help you manage your finances easily and effectively. Imagine having access to your money anytime with our online and mobile banking features keeping track of your spending and savings has never been easier.

Digital & Online Banking

Accessibility

We believe that banking should be accessible for everyone. Whether you're at home or on the go, our mobile payments feature lets you make purchases directly from your phone. It's all about providing flexibility while ensuring that managing your finances fits seamlessly into your lifestyle. At Complex Community, we strive to empower our members by making banking easy and straightforward. Explore all the features available through our digital banking services today!

Key Features

Our online banking platform allows you to manage your money with ease. You can check balances, transfer funds, and pay bills without stepping foot in a branch. Need to send money to a friend or family member? Our person-to-person transfer feature makes it simple and quick. Plus, with our mobile application, you can do all this from the palm of your hand. Security is a top priority for us. We use electronic signature authorization to ensure your transactions are safe and secure. Additionally, e-statements are available, allowing you to receive your account statements electronically no more waiting for paper copies in the mail!

Financial Strength

A Growing Membership Community

With 84,059 total share accounts, we demonstrate a strong and growing member base that trusts us with their finances. This trust fuels our mission to provide exceptional services tailored to your needs. Our financial strength means we can continue serving you with confidence. Whether you're saving, borrowing, or planning for the future, Complex Community is your trusted partner. Visit us at 6402 Frankford Ave Lubbock Tx 79424 or call (432) 550-9126 to learn more about how we can help you achieve your financial goals.

Commitment to Member Savings

We prioritize our members' savings with $131,371,699 in share certificates and $70,903,697 in money market shares, offering stable and rewarding financial growth opportunities. This focus on secure savings reflects our dedication to helping you achieve your financial goals.

Focused on Member Benefits

Unlike traditional banks, our resources are concentrated on benefiting you. With non-member deposits at $0, we ensure that our efforts translate into better loan rates, lower fees, and exclusive perks for our valued members.

Operational Efficiency You Can Trust

Our $2,674,686 reflects operational efficiency, allowing us to continue offering competitive loan rates and solid financial products tailored for our members. We pride ourselves on having 145 full-time employees and 7 part-time employees who are always ready to assist you with knowledgeable service.

Our Strong Financial Foundation

With a net worth of $97,274,186, we maintain robust financial health, which allows us to offer better rates, lower fees, and enhanced member services. Our net worth ratio of 12.24% demonstrates a solid capital foundation, ensuring that we can continue providing loans and competitive savings rates even in uncertain economic times.

Reinvesting in Your Future

With $93,406,029 in undivided earnings, we continually reinvest in innovative banking tools, stronger lending options, and enhanced security measures to serve you better. Our lending capacity is impressive, featuring $6,312 in used auto loans and $500,105,070 in total loans and leases, supporting your financial ambitions across various sectors.

Loan Offering

Auto Loans

Looking to buy a new car? Our auto loans offer some of the lowest rates in the industry, with over $159,725,685 in used vehicle loans and $106,318,758 in new vehicle loans already helping members get on the road. Whether you're interested in financing a brand-new vehicle or a reliable used one, our competitive rates can make it easier for you to drive away with confidence.

Credit Cards and Unsecured Loans

We also offer flexible terms on unsecured credit card loans, with a total of $11,877,155 in loans helping members manage their finances effectively. Our credit cards come with rewards and benefits that make everyday spending easier and more rewarding.

Mortgage Loans

Thinking about homeownership? Our mortgage options include Junior Lien 1-4 Family Residential Properties loans totaling $154,588, making buying or refinancing simple. We work closely with you to find the right mortgage solution that fits your budget and lifestyle.

Refinancing Options

If you're already carrying debt from other institutions or want to take advantage of better interest rates, our refinancing options can help lower your payments and save you money over time. Check out our eligibility criteria here to see if you qualify. At Complex Community, we are committed to providing personalized service and financial solutions that fit your needs. Explore more about our offerings on our website: Complex Community. Performance insights and financial data are sourced from the National Credit Union Administration (NCUA) at: https://www.ncua.gov, based on the latest results. Let us help you take the next step toward achieving your financial dreams!

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COMPLEX COMMUNITY FEDERAL CREDIT UNION - Lubbock, TX

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