Chartway Credit Union

In the heart of Norfolk, the Chartway Credit Union branch at 7865 Tidewater Dr is your local partner dedicated to helping you navigate financial success. Whether you’re looking to drive away with some of the best auto loans and vehicle financing tailored to fit your budget or exploring competitive mortgage loans and refinancing options to make your dream home a reality, this branch offers expert advice in a welcoming environment. Open Monday through Thursday from 9 am to 5 pm, Fridays until 6 pm, and Saturdays from 9 am to 1 pm, members also enjoy extended direct teller hours for added convenience.
With over 256,000 members and assets nearing $3 billion, Chartway provides a full range of personal banking services including top-rated checking and savings accounts designed for everyday use. Business owners benefit from merchant services and flexible business loans, while individuals can take advantage of credit cards loaded with rewards plus personal loans focused on debt consolidation. Convenient ATM access ensures quick withdrawals and balance checks whenever you need.
Visit the Chartway branch in Norfolk today to discover trusted auto financing or mortgage solutions crafted just for you. Experience community-focused service that puts your financial goals first—start your membership today!

Type of Loan Offerings

home_equity_loans

Home Equity Loans

Program Name
Loan Type
APR
Term
Max Amount
CLTV
Link
home equity
Equity Loan
6.49 %
20 Yrs
90 %
home equity
Fixed Rate Option
6.49 %
15 Yrs
heloc
Variable with Fixed Rate Option
8 %
90 %
mortgage_loans

Mortgage Loans

Loan Type
Product Type
Program Type
Rate
APR
Points
Term
Link
FHA
FIXED
FHA
6.5 %
7.217 %
0.125
30.0 Yrs
CONVENTIONAL
FIXED
30 Years
7.0 %
7.0 %
30.0 Yrs
CONVENTIONAL
FIXED
15 Years
7.25 %
7.25 %
15.0 Yrs
CONVENTIONAL
FIXED
First-Time Homebuyer
8.0 %
8.0 %
30.0 Yrs
VA
FIXED
15 Years
6.125 %
6.451 %
15.0 Yrs
VA
FIXED
VA
6.625 %
6.834 %
30.0 Yrs
FHA
FIXED
15 Years
5.875 %
6.587 %
0.375
15.0 Yrs
personal_loans

Personal Loans

Program Name
APR
Term
Amount
Link
Shared & certificate secured loans
3 %
12 Yrs
Signature loan
11.74 %
5 Yrs
Line of credit
12.24 %
vehicle_loans

Vehicle Loans

Loan Program
Loan Type
APR
Term
Link
Auto
Cars
4.24 %
6 Yrs
Auto
SUVs
4.29 %
6 Yrs
Auto
Trucks
4.34 %
6 Yrs
Auto
Vans
4.39 %
6 Yrs

Introduction

Welcome to Chartway, your trusted partner in financial services located at 7865 Tidewater Dr, Norfolk, VA 23505. Since our establishment in 1959, we've been dedicated to serving our community with personalized banking solutions that cater to the diverse needs of our members. With a robust membership of 256,747 and total assets exceeding $2.98 billion, we pride ourselves on being a reliable resource for all your financial endeavors. At Chartway, we understand that each member's journey is unique. Whether you're looking for a new vehicle loan or setting up a savings account, our offerings are designed with you in mind. We currently manage $115,412,787 in deposits and have provided loans totaling 153,913, reflecting our commitment to helping you achieve your financial goals. Our leadership team, led by CEO Brian Schools and Board President Nancy McMahon, is passionate about fostering a supportive environment where members can thrive financially. With a dedicated staff of 575 employees, we ensure that everyone receives the attention and care they deserve. For your convenience, you can reach us at 757-552-1000 or visit our website at Chartway to learn more about the services we provide. While you can visit us directly at our branch location for all your banking needs, please note that official correspondence should be sent to our mailing address: 7865 Tidewater Dr, Norfolk, VA 23505-3709. Join us today and discover how Chartway can help you navigate your financial future with confidence!

Branch History & Mission

At Chartway, we take pride in our rich history and the strong community ties that have shaped our journey since we opened our doors in 1959. Located at 7865 Tidewater Dr, Norfolk, VA 23505, our branch has been a steadfast partner to our members for over six decades. We began with a small group of dedicated individuals who believed in the power of cooperative banking and have since grown into a vital financial institution serving over 256,000 members. Our mission at Chartway is simple yet profound: to empower our members to achieve their financial dreams while actively supporting the communities we serve. We offer a range of services including personal banking, auto loans, mortgages, and business banking solutions tailored to meet the diverse needs of our members. Our commitment extends beyond just financial services; we believe in giving back to the community through outreach programs and partnerships that create lasting positive impacts. As we reflect on our evolution, we are proud of our achievements and milestones. Today, we manage assets totaling over $2.98 billion, reflecting not only our growth but also the trust placed in us by our valued members. Our branch operates from Monday to Friday with convenient hours designed to fit your busy schedule Monday through Thursday from 9 AM to 5 PM, Friday until 6 PM, and Saturday from 9 AM to 1 PM. For those who prefer extended access, our direct teller services are available during longer hours on weekdays and Saturdays. While you can visit us at the branch for all your banking needs, please note that official correspondence should be directed to the same address: 7865 Tidewater Dr, Norfolk, VA 23505-3709. In an age where technology plays an essential role in banking, we have embraced digital advancements to enhance your experience. From online banking and mobile payments to e-statements and person-to-person transfers, we're committed to making your banking as convenient as possible. With ATM availability at our location and no drive-thru services currently offered, we invite you to come inside where our friendly staff is ready to assist you. Whether you're looking for advice on a personal loan or need help setting up an account, we're here for you. Join us today at Chartway and discover how membership can benefit you not just financially but also through community engagement. Be part of a movement that values people over profit because when you thrive, so do we! For more information about becoming a member or opening an account, visit us at Chartway's website or call us at 757-552-1000.

Branch Location & Accessibility

Accessibility Features

We understand that accessibility matters. Our branch is equipped with features to ensure everyone can visit us comfortably. From ADA-compliant ramps to ample parking space, we strive to make banking easy for all our members.

Connect With Us

Ready to experience the difference at Chartway? Feel free to give us a call at 757-552-1000 if you have any questions or need assistance. We invite you to stop by soon we look forward to welcoming you into our branch!

Operating Hours

Our doors are open for you during convenient hours: Monday through Thursday from 9 AM to 5 PM, Friday from 9 AM to 6 PM, and Saturday from 9 AM to 1 PM. For those who need extended service, our Direct Tellers are available Monday through Friday from 8 AM until 7 PM and Saturday from 8 AM to 3 PM. Whether you're stopping in for personal banking or simply checking on your accounts, we've got you covered.

Services Offered

At Chartway, we offer a range of services tailored to meet your needs. You can explore personal banking options like checking and savings accounts or take advantage of our auto loans and mortgage refinancing solutions. Plus, enjoy the ease of online and mobile banking whenever you need it! While we do not have a drive-thru service at this location, we do provide ATM access so you can withdraw cash or check balances without hassle.

Member Eligibility

At Chartway, we believe that everyone deserves to be part of a supportive financial community. If you're looking to join us, becoming a member is simple and welcoming! To be eligible, you generally need to live, work, worship, or attend school in our local area or have family members who are already members. This means that whether you're a long-time resident or just new to the community, there's a good chance you can join us! The benefits of membership include access to a variety of financial services tailored to your needs, competitive rates, and personalized customer service that makes you feel valued. For more detailed information about eligibility criteria, feel free to visit our website at https://www.chartway.com/why-chartway/join/become-a-member.html. If you're ready to open an account and start your journey with us, it's easy just head over to https://www.chartway.com/online-banking-portal.html. Should you have any questions or need assistance along the way, don't hesitate to call us at (757) 552-1000. We can't wait for you to become part of the Chartway family!

Business Banking & Commercial Services

Commercial Loans

Our commitment to supporting businesses is evident, with investments in business growth through our commercial lending programs: - We've funded over $8 in commercial loans for our members, helping businesses scale and succeed. - We also support the broader business community with $1 in non-member commercial loans, providing flexible financing solutions. - With an outstanding commercial loan portfolio of $3,263,247, we continue to drive economic growth by financing new and expanding businesses.

Merchant Services

In addition to loans, we offer comprehensive merchant services that simplify transactions for your business. Picture this: you're at a bustling market, and customers want to pay quickly and easily. Our merchant services enable you to accept various payment methods, ensuring smooth transactions that keep your customers happy. Come visit us at 7865 Tidewater Dr Norfolk Va 23505, Norfolk, VA or call us at (757) 552-1000 to explore how our business banking and commercial services can support your goals today!

Comprehensive List Of Services

Convenient Digital Banking Options

In today's fast-paced world, convenience is key. That's why we offer robust Online & Mobile Banking features, allowing you to manage your accounts anytime and anywhere. Need to check your balance or transfer funds? Simply use our mobile app or website from the comfort of your home or on-the-go. Additionally, our ATM & Cash Withdrawal Services ensure you can access cash whenever necessary. With basic ATM access for withdrawals and balance checks available 24/7, you'll never be left without funds when you need them most.

Home Financing Made Easy

Thinking about buying a home? Our Mortgage Loans & Refinancing services make homeownership more attainable than ever. We know this is one of life's biggest investments, so we work closely with you to find the right mortgage solution. Whether you're a first-time buyer or looking to refinance an existing mortgage, we are here to help every step of the way.

Join Us Today!

At Chartway in Norfolk, VA (7865 Tidewater Dr), we're dedicated to making banking accessible and personalized for all our members. If you're ready to experience these comprehensive financial services firsthand or have any questions about how we can assist you further, don't hesitate to reach out! Call us at 757-552-1000 today or visit us during our operating hours: M-Thurs 9am-5pm; Fri 9am-6pm; Sat 9am-1pm. Join us at Chartway and let us support your financial journey!

Personal Banking Solutions

Starting with personal banking, we offer Checking & Savings Accounts that cater to your everyday needs. Imagine having easy access to your funds while earning interest on your savings perfect for those unexpected expenses or future plans! Our accounts are designed with flexibility and accessibility in mind, making it simple to manage your money. When it comes to financing your next vehicle, our Auto Loans & Vehicle Financing options provide competitive rates and terms that fit your budget. Picture yourself driving away in a new car without the stress of high monthly payments. We guide you through the process, ensuring you find the loan that suits your needs.

Simplifying Loans and Credit

For personal projects or debt management, our Personal Loans & Debt Consolidation options give you the freedom to take control of your finances. Imagine consolidating multiple debts into one manageable monthly payment this service could be just what you need for peace of mind. And if you're looking for credit solutions, our Credit Cards with Rewards offer more than just purchasing power; they reward you for your everyday spending. Picture earning points every time you shop or dine out points that can lead to exciting rewards!

Supporting Business Growth

For entrepreneurs and small business owners, our Business Banking services including merchant services and business loans provide essential tools for growth and success. We understand the unique challenges businesses face and tailor our offerings accordingly.

Digital & Online Banking

Key Features

For those on the go, our Mobile Application allows you to manage your finances right from your smartphone. With features like Mobile Payments, you can make purchases directly from your device no cash or cards needed! Plus, if you need to send money to friends or family, our Person-to-Person Transfers make it simple and quick. We also prioritize security in all our online transactions. While we currently do not offer Electronic Signature Authorization, you can still rest easy knowing that your sensitive information is protected with robust security measures. Stay organized and eco-friendly with our E-Statements, which allow you to view your account statements online instead of receiving paper copies. It's an easy way to keep track of your financial history while reducing clutter. In today's fast-paced world, having access to reliable digital banking tools is essential. At Chartway, we're committed to providing services that empower you to manage your finances effectively and securely. For more information on how to get started with online banking, visit us at https://www.chartway.com/ today!

Financial Strength

A Growing Community

The trust you've placed in us is evident as we manage a total of 400,695 share accounts. This reflects a strong and growing member base that chooses to partner with Chartway for their financial journey. Our financial strength means we can continue serving you with confidence. Whether you're saving, borrowing, or planning for the future, Chartway is your trusted partner. Visit us at 7865 Tidewater Dr Norfolk Va 23505 or call (757) 552-1000 to learn more about how we can help you achieve your financial goals. *Performance insights and financial data are sourced from the National Credit Union Administration (NCUA) at: https://www.ncua.gov, based on the latest results.*

Investing Back Into You

With $216,105,592 in undivided earnings, we reinvest in innovative banking tools, stronger lending options, and enhanced security measures to serve our members better. Our lending capacity supports your financial goals with $34,007 in used auto loans and $2,431,306,072 in total loans and leases.

Member-Centric Focus

Members' savings are secured through $770,055,775 in share certificates and $383,757,951 in money market shares, offering stable and rewarding financial growth opportunities. Unlike traditional banks, we prioritize our members. With non-member deposits at $172,708,693, we ensure that our resources are focused on benefiting you through better loan rates, lower fees, and exclusive perks.

Operational Efficiency

Our impressive $11,540,561 reflects our operational efficiency, enabling us to continue offering competitive loan rates and solid financial products for our members. We also take pride in having 558 full-time employees and 17 part-time employees, ensuring our branches are always ready to serve you with a knowledgeable, committed team.

Our Financial Health

With a net worth of $255,995,762, we maintain strong financial health, allowing us to offer better rates, lower fees, and enhanced member services. Our net worth ratio of $856 demonstrates a solid capital foundation, ensuring that we can continue providing loans, competitive savings rates, and uninterrupted services even in uncertain economic times.

Loan Offering

At Chartway, we understand that life is full of opportunities that require financial support. Whether you're looking to purchase a new vehicle, refinance your home, or manage your day-to-day expenses, we have a variety of loan products designed to meet your needs. With over 153,913 loans issued, we've helped thousands of members achieve their financial goals. Our auto loans are particularly popular among our members. Looking to buy a new car? Our auto loans offer some of the lowest rates in the industry, with over $705,010,901 in used vehicle loans and $526,625,135 in new vehicle loans already helping members get on the road. If homeownership is in your plans, consider our mortgage options. Our Junior Lien 1-4 Family Residential Properties loans total $127,685,064, making buying or refinancing simple and straightforward. For those who need flexibility in managing their finances, we also provide unsecured credit card loans. With a total of $113,440,605 in these loans, our members enjoy flexible terms that help them stay on top of their spending. Additionally, for business owners seeking growth opportunities, our outstanding commercial loans totaling $3,263,247 provide the capital needed to expand operations and seize new opportunities. If you're interested in refinancing your current loans or exploring eligibility options for any of our products, please don't hesitate to reach out. We're here to assist you every step of the way. For more information about our loan offerings or to speak with one of our knowledgeable team members, contact us at (757) 552-1000 or visit us at 7865 Tidewater Dr Norfolk Va 23505 in Norfolk, VA. Remember, performance insights and financial data are sourced from the National Credit Union Administration (NCUA) at: https://www.ncua.gov, based on the latest results. Let's work together to find the right loan solution for you!

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