Introduction
Welcome to 1st Class Express, your trusted credit union located at 17345 Civic Dr, Brookfield, WI 53045. Since our establishment in 1932, we have been dedicated to serving our community with a personal touch and a commitment to financial well-being. With over 643 members, we pride ourselves on being more than just a financial institution; we are your neighbors, friends, and partners in achieving your financial goals. As of now, our total assets stand at an impressive $2,427,785, with total deposits reaching $505,411. We offer a variety of services tailored to meet your needs, including checking and savings accounts, auto loans, mortgage loans, personal loans, and business banking solutions. Our total loans amount to 275, ensuring that we can support you whether you're purchasing a vehicle or expanding your business. Led by our CEO Susan Ross and Board President Cynthia Kessenich, our team of five dedicated employees is here to provide you with the highest level of service. We understand that every member's journey is unique, which is why we strive to offer personalized solutions that fit your lifestyle. While members can visit us at our Brookfield location for all their banking needs, official correspondence should be sent to our mailing address at PO Box 1, Waukesha, WI 53187. If you have any questions or need assistance, don't hesitate to reach out at 262-548-9328. At 1st Class Express, we are committed not only to providing financial services but also to making a positive impact in the community we serve. Join us as we continue this journey together visit us today or give us a call!
Branch History & Mission
Community Engagement
At the heart of what we do is a strong dedication to community engagement. We actively participate in outreach efforts that strengthen ties with local organizations and help address the needs of Brookfield's residents. Whether it's hosting financial literacy workshops or partnering with schools for educational programs, we strive to make a positive impact. With operating hours designed for your convenience Wednesday mornings from 9:30 AM to 10:00 AM we invite you to come by and see how we can assist you with your financial goals. Though we currently do not have ATM or drive-thru services available at this branch location, our friendly staff is always ready to help in person. We invite you to become part of the growing family at 1st Class Express. Join us today and discover how together we can build a brighter financial future for you and your community! If you have any questions or would like more information about our services, please don't hesitate to reach out at 262-548-9328.
Our Mission
Our mission at 1st Class Express is simple yet profound: to provide exceptional financial services while fostering community growth and support. We aim to empower our members through a variety of offerings including personal banking options like checking and savings accounts, auto loans, mortgage loans, credit cards with rewards, and business banking solutions. We believe that when our members succeed financially, our entire community thrives. As we reflect on our journey since opening our doors nearly a century ago, we are proud of the milestones we have achieved. From expanding our services to implementing customer-centric initiatives such as personalized loan guidance and support programs for local businesses, we are committed to making banking easier and more accessible for everyone.
Branch Location & Accessibility
Accessibility Features
Our branch is designed with accessibility in mind. With ADA-compliant entrances and ramps, everyone can feel welcome and comfortable when visiting us. Plus, there's ample parking available right outside our doors for your convenience.
Connect With Us
If you have any inquiries or need assistance before your visit, don't hesitate to give us a call at 262-548-9328. We look forward to welcoming you soon at 1st Class Express in Brookfield! Your financial journey begins here let's make it a great one together.
Operating Hours
At 1st Class Express, we understand that your time is valuable. That's why we're open Wednesday mornings from 9:30 AM to 10:00 AM. We encourage you to drop by during these hours for personalized service tailored to meet your banking needs.
Services Offered
We provide a variety of services to help you manage your finances effectively. From checking and savings accounts to auto loans and personal loans, we've got you covered. Our friendly staff is eager to assist with any questions you may have about mortgage refinancing or business banking options.
Member Eligibility
At 1st Class Express, we believe that everyone deserves a chance to thrive, and becoming a member is your first step toward joining our welcoming community. If you're looking to open an account with us, you'll be pleased to know that membership is open to individuals who live, work, or worship in our local area. It's that simple! We want to support you in achieving your financial goals, whether that's saving for a dream vacation or getting the best rates on auto loans. You can find detailed eligibility criteria by visiting [this link]. Opening an account at 1st Class Express is designed to be an easy and inclusive process. With just a few steps, you can start enjoying the benefits of being part of our credit union family. If you have any questions or need assistance, feel free to give us a call at (262) 548-9328. We're here to help you every step of the way!
Business Banking & Commercial Services
Financing Your Growth
Our commitment to supporting businesses is evident, with investments in business growth through our commercial lending programs. While we currently have no specific figures for member or non-member commercial loans, we strive to provide flexible financing options tailored to your unique needs. Imagine having access to the funds you need to expand your operations, purchase new equipment, or manage cash flow our goal is to make that a reality for you.
Simplifying Transactions
In addition to loans, we offer merchant services that streamline your payment processes. Picture this: you've just completed a sale, and instead of fumbling with multiple payment options, our solutions allow you to accept payments easily and securely. This efficiency not only enhances customer satisfaction but also keeps your business running smoothly. Located at 17345 Civic Dr Brookfield Wi 53045 in Brookfield, WI, we're here to partner with you on your journey toward success. Call us today at (262) 548-9328 to learn how we can help take your business further!
Comprehensive List Of Services
Business Banking
If you're a business owner, we have you covered too! Our business banking services include merchant services and business loans designed to support small businesses in their growth journey. We understand the challenges of running a business and are dedicated to providing resources that can enhance your operations.
Cash Withdrawal Services
While we currently do not have ATMs or drive-thru service at this branch, our commitment to accessibility means we're always available via phone at 262-548-9328 during lobby hours from Monday through Friday. Our team is ready to assist you with any cash withdrawal needs or inquiries. At 1st Class Express, we're more than just a credit union; we're part of the community. Our friendly staff is eager to assist with all your financial needs. Stop by our branch today or give us a call to learn more about how we can support your financial journey!
Digital Convenience
In today's fast-paced world, convenience matters. That's why we offer online and mobile banking services so you can manage your finances from anywhere at any time. Whether it's checking balances, transferring funds, or paying bills, everything is just a few clicks away.
Home Financing
Thinking about homeownership? Our mortgage loans and refinancing services can guide you through the process smoothly. We understand that buying a home is one of the biggest decisions you'll make, which is why we offer personalized assistance to help you find the right loan for your situation. If you're already a homeowner, our refinancing options may lower your monthly payments or help you tap into your home's equity.
Loans for All Purposes
For those unexpected expenses or projects, our personal loans and debt consolidation services provide a straightforward solution. Picture consolidating multiple debts into one manageable payment that's peace of mind! Additionally, if you're interested in rewards while spending, consider our credit cards with rewards that let you earn points or cashback on your purchases.
Personal Banking
Our personal banking services include checking and savings accounts that cater to your everyday financial needs. Imagine having an account that not only keeps your money safe but also helps you grow it with competitive interest rates. If you're planning to buy a car, our auto loans and vehicle financing options make it easier than ever. With flexible terms and affordable rates, driving away in your dream car is just a signature away.
Digital & Online Banking
At 1st Class Express, we understand that your time is precious. That's why our digital and online banking services are designed to offer you convenience and security, allowing you to manage your finances anytime, anywhere. You can explore our online banking features, where you'll find a user-friendly interface that makes it easy to check your account balances, pay bills, and transfer funds. Even if you're on the go, you can stay connected with your finances through our services. While we currently do not offer e-statements or mobile payment options, our commitment to keeping your information safe remains a top priority. We don't use electronic signature authorization at this time, ensuring that every transaction is secure and verified through traditional methods. For members who enjoy direct transactions, person-to-person transfers are also not available right now. However, we're continually exploring ways to enhance our services to better serve you. With 24/7 online banking capabilities not currently offered, we aim to provide accessible support during our lobby hours. If you need assistance or have questions, feel free to reach out to us at (262) 548-9328 during business hours. At 1st Class Express, we are here to help simplify your banking experience while ensuring your financial safety. Whether you're saving for a new car or managing everyday expenses, we've got your back!
Financial Strength
At 1st Class Express, financial security is not just a goal it's a promise. Our members count on us for stability, and we take that responsibility seriously. We understand the importance of trust when it comes to managing your finances, and our robust financial health is designed to give you peace of mind. Our performance insights and financial data are sourced from the National Credit Union Administration (NCUA) at: https://www.ncua.gov, based on the latest results. With a net worth of $509,817, we maintain strong financial health, allowing us to offer better rates, lower fees, and enhanced member services. Our net worth ratio of 2100 demonstrates a solid capital foundation, ensuring that we can continue providing loans, competitive savings rates, and uninterrupted services even in uncertain economic times. Members' savings are secured through $359,559 in share certificates, offering stable and rewarding financial growth opportunities. Unlike traditional banks, we prioritize our members. With non-member deposits at $0, we ensure that our resources are focused on benefiting you through better loan rates, lower fees, and exclusive perks. With $407,817 in undivided earnings, we reinvest in innovative banking tools, stronger lending options, and enhanced security measures to serve our members better. Our lending capacity supports your financial goals with $1,838,998 in total loans and leases. This includes 76 used auto loans, helping you get behind the wheel of your next vehicle with ease. Our financial performance is also reflected in our operational efficiency with a reported net income of $0 this period; we remain committed to providing competitive loan rates and solid financial products for our members. Although we have 5 part-time employees ready to assist you at any time. In terms of overall engagement with our community, we proudly serve 777 total share accounts, showing a strong and growing member base that trusts us with their finances. Our financial strength means we can continue serving you with confidence. Whether you're saving, borrowing, or planning for the future, 1st Class Express is your trusted partner. Visit us at 17345 Civic Dr Brookfield WI 53045 or call 262-548-9328 to learn more about how we can help you achieve your financial goals. Loan Offering
Auto Loans
Looking to buy a new car? Our auto loans offer some of the lowest rates in the industry, with over $1,075,130 in used vehicle loans and $183,919 in new vehicle loans already helping members get on the road. We cater to both new and used vehicles, ensuring you have access to financing that fits your budget.
Business Loans
If you're a business owner, our outstanding commercial loans can provide the capital needed to grow and expand. Though currently there are no outstanding commercial loans offered at this time, we remain committed to supporting local businesses as opportunities arise. At 1st Class Express, we prioritize your financial wellbeing and strive to ensure our loan products align with your personal goals. If you're interested in exploring refinancing options or checking eligibility for any of our products, don't hesitate to reach out. For more information about our loan offerings or to speak with one of our friendly representatives, contact us at (262) 548-9328. Performance insights and financial data are sourced from the National Credit Union Administration (NCUA) at: https://www.ncua.gov, based on the latest results.
Mortgage Loans
Thinking about homeownership? Our mortgage options, including Junior Lien 1-4 Family Residential Properties loans totaling $0, make buying or refinancing simple. We aim to provide our members with clear information and support throughout the mortgage process.
Personal Loans
For those unexpected expenses or personal projects, our unsecured credit card loans are available, helping you manage your finances effectively. We also offer flexible terms on these loans, ensuring that you have options that work for you.
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