Consumers Credit Union Grand Rapids MI | Quick Personal Loans & ATM Access

Introduction

Welcome to Consumers, your trusted financial partner located at 3869 Plainfield Ave Ne, Grand Rapids, MI 49525. Since our establishment in 1964, we've dedicated ourselves to serving the financial needs of our community with integrity and care. Today, we proudly support over 142,950 members, offering a wide range of services tailored to help you achieve your financial goals. At Consumers, we believe in making banking accessible and straightforward. With total assets exceeding $2.38 billion and deposits amounting to $65,993,314, we are well-equipped to provide robust financial solutions. Our commitment goes beyond just numbers; it's about creating lasting relationships with our members. Under the leadership of CEO Scott Sylvester and Board President Kim Shook, our team of 431 employees is here to assist you every step of the way. Whether you're looking for personal banking options like checking accounts or auto loans, or business banking services including merchant services and business loans, we have you covered. While you can visit us at our branch for face-to-face assistance, don't forget that our online services are designed for your convenience. From mobile banking to online loan applications, we ensure that managing your finances is as easy as possible. We invite you to explore all that Consumers has to offer. If you have questions or need assistance, feel free to call us at 616-447-1933 or visit our website at consumerscu.org. Join us today and experience the difference a community-focused credit union can make!

Branch History & Mission

Join Us!

As we look forward to the future, we invite you to become part of the Consumers family. Experience firsthand how our member-focused approach makes banking not just a service but an integral part of your everyday life. Come visit us during our operating hours Monday through Wednesday from 9 a.m. to 5:30 p.m., Thursday and Friday from 9 a.m. to 6 p.m., and Saturday from 9 a.m. to 12 p.m. and discover all that Consumers has to offer!

Mission Statement

At Consumers, our mission is simple: We strive to empower individuals and families by providing innovative financial services and fostering a supportive community environment. We believe in putting people first offering personalized assistance and guidance in every interaction. Whether you're looking for help with personal loans or exploring business banking options, we are here for you every step of the way. Our dedication extends beyond financial transactions; we actively engage in community outreach efforts to improve lives in Grand Rapids. By partnering with local organizations and participating in community events, we work hard to give back and uplift those around us. While members can visit us at 3869 Plainfield Ave NE, official correspondence should be sent to the same address as there is no separate mailing address. If you need assistance or have questions about your accounts or services, feel free to reach out at 616-447-1933.

Our Journey

From our humble beginnings, Consumers has always focused on creating a positive impact in the lives of our members and the surrounding community. We opened our doors with a vision to offer accessible and affordable financial solutions while fostering a sense of belonging among our members. As we expanded our offerings over time from checking and savings accounts to auto loans and mortgages our commitment to community support remained unwavering. Throughout the years, we have embraced digital advancements that make banking easier for everyone. Our online and mobile banking services ensure that members can manage their finances conveniently from anywhere. We also take pride in providing ADA-compliant services, ensuring that everyone can access our facilities comfortably.

Branch Location & Accessibility

Accessibility Features

Our branch is designed with accessibility in mind. We offer ample parking space right outside our entrance, ensuring that you can easily find a spot when you visit us. The building is ADA compliant, featuring ramps and other accommodations to make sure everyone feels welcome.

Operating Hours

We know that life gets busy, so we've tailored our operating hours to fit your schedule. Visit us Monday through Wednesday from 9 a.m. to 5:30 p.m., and on Thursday and Friday from 9 a.m. to 6 p.m. Need to stop by on Saturday? We're here for you from 9 a.m. until noon! If you prefer the convenience of drive-thru banking, our tellers are ready to assist you Monday through Friday until 7 p.m., and Saturdays until 1 p.m.

Services Offered

At Consumers, we offer a wide array of services designed to meet your financial needs everything from checking and savings accounts to auto loans and mortgages. You can also take advantage of our ATM for quick cash withdrawals or balance checks, making it easier than ever to manage your finances on the go. Plus, our friendly staff is always available to help with any questions or transactions you may have. Feel free to reach out to us at 616-447-1933 if you have any questions or need assistance before your visit. We're here to help! Come see us soon and discover how we can support your financial journey right here at Consumers Credit Union in Grand Rapids!

Member Eligibility

Becoming a member of Consumers is like joining a family that truly cares about your financial well-being. If you're looking to be part of a community that prioritizes your needs, you'll find that eligibility is quite straightforward. Typically, anyone who lives, works, worships, or attends school in the areas served by Consumers can apply for membership. This means you don't have to jump through hoops or meet complicated requirements just reach out and see how we can support you! To learn more about the specific eligibility criteria, feel free to check out the details at [this link](). Opening an account with us is just as easy! You can start your journey toward better banking today by visiting our website or giving us a call at (616) 447-1933. We're here to help you every step of the way! Remember, at Consumers, we believe in empowering our members and providing them with the tools they need for financial success. Don't hesitate; join us at our branch located at 3869 Plainfield Ave Ne Grand Rapids Mi 49525, and let's build a brighter financial future together!

Business Banking & Commercial Services

Financing Solutions for Your Business

Our commitment to supporting businesses is evident, with investments in business growth through our commercial lending programs: - We've funded over $2,206 in commercial loans for our members, helping businesses scale and succeed. - We also support the broader business community with $3 in non-member commercial loans, providing flexible financing solutions. - With an outstanding commercial loan portfolio of $265,279,836, we continue to drive economic growth by financing new and expanding businesses.

Merchant Services That Make a Difference

Imagine having a reliable partner that simplifies payment processing so you can focus on what you do best running your business. Our merchant services provide secure payment options that cater to both in-person and online transactions. This means faster payments and happier customers, giving you peace of mind while boosting your bottom line. Visit us at 3869 Plainfield Ave Ne Grand Rapids Mi 49525 in Grand Rapids, MI or call us at (616) 447-1933 to explore how our Business Banking & Commercial Services can help your enterprise flourish!

Comprehensive List Of Services

Business Banking Services

For entrepreneurs and small businesses, we offer specialized services including business banking solutions, such as merchant services and business loans. We know that running a business requires reliable financial support, and we're dedicated to providing solutions that can help your business thrive.

Credit Options

Sometimes life throws unexpected expenses your way. For those moments, having access to personal loans and debt consolidation can be a lifesaver. These loans can help you manage larger purchases or consolidate existing debts into one manageable payment. Our credit cards with rewards give you another layer of financial flexibility. Whether it's earning points for travel or cashback on everyday purchases, this card is designed to reward you for spending wisely.

Digital Banking Convenience

In today's world, convenience matters. That's why at Consumers, we emphasize our online and mobile banking platforms. With these tools, accessing your accounts is easy and secure from anywhere. You can check balances, pay bills, transfer funds, and even use our person-to-person payment feature right from your smartphone or computer. Additionally, our branch includes an ATM for cash withdrawals and basic drive-thru banking services for quick deposits and transactions without leaving your car.

Get in Touch

We invite you to explore how Consumers can meet all your financial needs at our branch located at 3869 Plainfield Ave Ne, Grand Rapids, MI 49525. If you have any questions about our services or need assistance choosing the right options for you, please don't hesitate to reach out at 616-447-1933. Our friendly team is ready to assist you during lobby hours from Monday through Wednesday from 9 a.m. - 5:30 p.m., Thursday and Friday from 9 a.m. - 6 p.m., and Saturday from 9 a.m. - 12 p.m. Discover the difference at Consumers where we're committed to making banking work for you!

Personal Banking Solutions

When it comes to personal banking, we offer a variety of options designed to fit different lifestyles. You can open a checking or savings account that suits your everyday needs. Imagine having a checking account with features that help you track your spending while earning interest on your savings this is just one way we aim to make banking work for you. If you're in the market for a new vehicle, our auto loans and vehicle financing options make purchasing your dream car more accessible than ever. We provide competitive rates and flexible terms that can align with your budget. On top of that, if you're considering buying a home or refinancing your existing mortgage, our mortgage loans and refinancing services are here to guide you through the process, ensuring you understand every aspect along the way.

Digital & Online Banking

Key Features

For those who prefer mobile banking, our dedicated mobile application offers a seamless experience. You can make mobile payments with just a few taps, making shopping and bill payments quick and hassle-free. Plus, our person-to-person transfer feature allows you to send money to friends or family instantly, ensuring you stay connected financially without any fuss. We also provide e-statements for your accounts, giving you a paperless option to manage your finances while reducing clutter. And while we don't currently support electronic signature authorization, our commitment to security means that all transactions are safeguarded with advanced encryption. Accessibility is key at Consumers. With our online banking services, you can monitor your account in real-time, ensuring you're always aware of your financial situation. Whether you're checking an account balance or transferring funds between accounts, everything is just a click away. In summary, our digital and online banking services at Consumers bring convenience and security right to your fingertips. Experience the ease of managing your finances today!

Financial Strength

At Consumers, financial security is not just a goal it's a promise. Our members count on us for stability, and we take that responsibility seriously. We understand that trusting your credit union with your finances is essential, which is why we are dedicated to maintaining a strong financial foundation. With a net worth of $223,309,042, we maintain strong financial health, allowing us to offer better rates, lower fees, and enhanced member services. Our net worth ratio of 935 demonstrates a solid capital foundation, ensuring that we can continue providing loans, competitive savings rates, and uninterrupted services even in uncertain economic times. Members' savings are secured through $648,052,464 in share certificates and $521,996,529 in money market shares, offering stable and rewarding financial growth opportunities. Unlike traditional banks, we prioritize our members. With non-member deposits at $9,403,000, we ensure that our resources are focused on benefiting you through better loan rates, lower fees, and exclusive perks. With $218,884,511 in undivided earnings, we reinvest in innovative banking tools, stronger lending options, and enhanced security measures to serve our members better. Additionally, with $39,075 in used auto loans and $2,091,705,346 in total loans and leases available to our members, our lending capacity supports your financial goals across various sectors. Our net income stands at $0, reflecting our commitment to sustainable practices while enabling us to continue offering competitive loan rates and solid financial products for our members. We also take pride in having 418 full-time employees and 13 part-time employees, ensuring our branches are always ready to serve you with a knowledgeable team. Total Share Accounts reach 308,686, showcasing a strong and growing member base that trusts us with their finances. This growth is a testament to the confidence placed in us by our community. Our financial strength means we can continue serving you with confidence. Whether you're saving, borrowing, or planning for the future, Consumers is your trusted partner. Visit us at 3869 Plainfield Ave Ne Grand Rapids Mi 49525 or call 616-447-1933 to learn more about how we can help you achieve your financial goals. Performance insights and financial data are sourced from the National Credit Union Administration (NCUA) at: https://www.ncua.gov, based on the latest results.

Loan Offering

Auto Loans

Looking to buy a new car? Our auto loans offer some of the lowest rates in the industry, with over $644,590,085 in used vehicle loans and $178,224,989 in new vehicle loans already helping members get on the road. Whether you're purchasing a brand-new car or a reliable used vehicle, we've got financing options that fit your budget.

Credit Lines and Commercial Loans

In addition to personal financing options, we provide access to credit lines totaling $661,509,863, ensuring you have the flexibility needed for various expenses. For business owners in our community, our outstanding commercial loans totaling $265,279,836 are designed to provide the capital necessary for growth and expansion. Whether you're looking to refinance an existing loan or explore eligibility options for any of our products, our team is here to help guide you through every step of the process. For detailed insights into our performance and offerings derived from the National Credit Union Administration (NCUA) at: https://www.ncua.gov, based on the latest results. Explore how Consumers can support your financial journey today!

Mortgage Loans

Thinking about homeownership? Our mortgage options, including Junior Lien 1-4 Family Residential Properties loans totaling $128,065,957, make buying or refinancing simple. We aim to make the process straightforward so you can focus on enjoying your new home.

Unsecured Credit Cards

We also offer flexible terms on unsecured credit card loans, with a total of $42,872,491 in loans helping members manage their finances effectively. Our credit cards come with various benefits to help you maximize your spending power while keeping things manageable.

Loan Aggregator

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Consumers

Type of Loan Offerings

Home Equity Loans

Personal Loans

Vehicle Loans